Banca de DEFESA: LUCIANO AUGUSTO BRAZ MELO FRANCO BAHIA

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : LUCIANO AUGUSTO BRAZ MELO FRANCO BAHIA
DATE: 17/05/2023
TIME: 12:00
LOCAL: PPGA
TITLE:

THE WELL-BEING AND SUSTAINABLE PERFORMANCE OF EMPLOYEES IN THE BRAZILIAN BANKING SECTOR IN TELEWORKING: an approach multimethod.

KEY WORDS:

Telecommuting, well-being, performance, multimethod, HPWT

PAGES: 40
BIG AREA: Ciências Sociais Aplicadas
AREA: Administração
SUMMARY:

The objective of this work was to describe how the relationship between well-being and performance occurs in the practice of telecommuting for bank employees, that is, this relationship is linear or presents other configurations when it focuses on the individual and how they are verbalized. The research innovates including the multimethod approach with the test of four hypotheses. Hypothesis 1 stated that telecommuting employees would present greater well-being when compared to face-to-face employees. Hypothesis 2 suggested that telecommuting employees would have higher performance self-assessments when compared to face-to-face employees. Hypothesis 3 expected that four profiles of the relationship between well-being and performance would be found. Hypothesis 4 expected that the happy and productive quadrant would present more positive lexes when compared to the others. This crosssectional survey was answered by 255 bank employees using semi-structured questionnaires. General well-being was composed of positive and negative emotions and job satisfaction and general performance by contextual and task performance, measures with acceptable psychometric qualities. Comparing the groups, neither wellbeing nor performance differ, refuting Hypotheses 1 and 2, and different from what was expected, 3 profiles were found, partially refuting H3. From the lexical analysis, 5 classes emerged: Class1 - Productivity and time savings, Class2 - Need for personal contact, Class3 - Comparison with colleagues, Class4 - Harassing behavior and Class5 - Family-work segmentation. The classes show significant differences for the unhappy and productive group between two of the five classes describing work-away behaviors and marginally significant differences for class four describing harassing behaviors. Diagnosis can be used as a way to reduce harm, but not to increase resources. The avoidant and family-oriented symptoms found may be covering up a deep suffering at work, configuring a possible survival strategy.

BANKING MEMBERS:
Externa à Instituição - ESTHER VILLAJOS GIRONA - VIU-ES
Presidente - 3200477 - AMALIA RAQUEL PEREZ
Externa à Instituição - FABIANA QUEIROGA - COTEDAZUR-FR
Interna - 1808014 - TATIANE PASCHOAL