Disertación/Tesis

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2024
Disertaciones
1
  • Allan Ferreira
  • Learning retention in corporate training: evaluation of predictions in a longitudinal section
  • Líder : GARDENIA DA SILVA ABBAD
  • MIEMBROS DE LA BANCA :
  • FRANCISCO ANTONIO COELHO JUNIOR
  • GARDENIA DA SILVA ABBAD
  • LUCIANA MOURAO CERQUEIRA E SILVA
  • RAUL YUKIHIRO MATSUSHITA
  • Data: 25-ene-2024


  • Resumen Espectáculo
  • The focus of this study is Learning Retention (LR), defined as the extent to which the changes that occur in an individual, measured in terms of knowledge, skills or attitudes, and which are the result of training, remain over time. The general objective of the study is to measure and evaluate prediction relationships for the LR variable, in a longitudinal perspective. To achieve the objective, we carried out four studies. In Study 1, we identified the current state of knowledge production on LR, through a narrative literature review, which encompassed 11 articles on LR, from peer-reviewed journals, published between 2017 and 2023 and available in 6 databases. We conducted the other studies by collecting data from workers at a financial institution, graduates of self-instructional, live online and in-person training. In Study 2, we constructed and investigated evidence of validity of an LR assessment instrument in corporate training. In Study 3, we constructed and investigated evidence of validity of an instrument for evaluating training characteristics associated with learning retention (TCLR). In these two studies, 10,960 graduates of the aforementioned training courses were subjected to the instruments developed and semantically validated for the assessment of LR (with 6 items) and for the assessment of TCLR (with 8 items), obtaining responses from 1,185 individuals (10.8% return); we carried out an Exploratory Factor Analysis with the Factor; and we calculated adjustment and reliability measures for the models (CFI, RMSEA, χ²/df, Cronbach's Alpha, McDonald's Omega). In Study 4, we verified the relationship between the predictor variables self-efficacy (SE), TCLR and support for training transfer (STT) and the criterion variable RA, in a longitudinal perspective. In Wave T1 after training, we measured RA and TCLR (N = 1,185). In Wave T2 (2 months after T1), the sample obtained in Wave T1 was submitted to instruments for assessing RA, SE and STT, reaching 520 respondents (43.9% return). In Wave T3 (2 months after T2), the sample obtained in Wave T2 was submitted to the instruments for assessing LR and STT, reaching 281 respondents (54.0% return). It is noteworthy that there is evidence of validity and reliability for all instruments used in Study 4. In each wave, we carried out logistic regressions (LogR) with Jamovi, defining the LR measured in the wave as the criterion variable, and as predictor variables all others measured (TCLR, SE, STT, LR measured in previous waves and sociodemographic and professional data). In each LogR analysis we also calculated adjustment and prediction measures (Deviation, AIC, BIC, R²M, R²CS, R²N, Accuracy, Specificity, Sensitivity and AUC). As a result of Study 1, a variety of LR assessment methods (what, how and when to measure) were identified. Variables associated with LR were also identified, such as SE and STT, as well as gaps, such as the lack of a comprehensive instrument for assessing LR and an instrument for assessing TCLR. The results of Studies 2 and 3 indicated evidence of validity for the single-factor LR assessment instrument (CFI = 0.998; RMSEA = 0.085; χ²/df = 2.86; Cronbach's Alpha = 0.970; McDonald's Omega = 0.970) and for the single-factor TCLR assessment instrument (CFI = 0.993; RMSEA = 0.072; χ²/df = 2.89; Cronbach's Alpha = 0.927; McDonald's Omega = 0.927). The results of Study 4 pointed to SE and STT as significant predictors of LR at T2 and T3; TCLR as a significant predictor of LR at T1 and T2; LR at T1 as a significant predictor of LR at T2 and T3; and LR at T2 as a significant predictor of LR at T3. In summary,  the results indicate that people with greater SE, with a perception of better STT, with greater LR (at T1 and T2) and with a perception of the existence of TCLR belong to the group with greater LR at T3. This work brought methodological contributions to studies on LR, by presenting an instrument for its evaluation and an instrument for evaluating TCLR, filling gaps identified in Study 1. There are also theoretical contributions, with the identification of the state of knowledge production on LR and with a better understanding of the relationship of this variable with the SE, TCLR and STT variables. As a research agenda, proposed based on the limitations found within the scope of this work and the gaps identified in Study 1, we suggest that future studies on LR be carried out in other fields of research, over longer periods, with experimental or quasi- field experiments and/or situational tests to measure LR.

2
  • JUAN CARLO MENDES DA ROCHA VERAS
  • MODELING IN THE RESTAURANT MARKET THROUGH THE COLLECTIVE ACTION OF COMPETITORS: THE OPPORTUNITY CREATED BY RESTAURANT WEEK GASTRONOMIC TOURISM

  • Líder : KARIM MARINI THOME
  • MIEMBROS DE LA BANCA :
  • DANIEL CARVALHO DE REZENDE
  • JOSIVANIA SILVA FARIAS
  • KARIM MARINI THOME
  • SIEGRID GUILLAUMON DECHANDT
  • Data: 27-feb-2024


  • Resumen Espectáculo
  • A market is a place where people and businesses buy and sell goods and services. However, it is not always a simple environment to understand, it can be seen as a complex system that is often malleable or plastic and essentially results from the directed actions of the actors who act on it. Given the previous statement, this research aims to describe the market modeling through the collective action of competing companies. For this, we seek to identify and describe the collective action of competing companies as well as classify the market modeling mechanisms generated by it. To achieve the objective of the research, a qualitative research methodology will be used, taking as a data collection instrument a semi-structured questionnaire applied to the actors involved in the study, which will be analyzed using content analysis software.

3
  • Tamires Moura Fernandes
  • THE INFLUENCE OF LEADER-MEMBER EXCHANGE ON WELL-BEING AT WORK: TESTING A STRUCTURAL MODEL IN THE PUBLIC SERVICE

  • Líder : GISELA DEMO FIUZA
  • MIEMBROS DE LA BANCA :
  • GISELA DEMO FIUZA
  • KARLA VELOSO COURA
  • PATRICIA GUARNIERI DOS SANTOS
  • TATIANE PASCHOAL
  • Data: 22-mar-2024


  • Resumen Espectáculo
  • Considering the increasing importance that people have been acquiring as valuable assets in the workplace context, promoting well-being at work has become an increasingly prioritized agenda in organizations. Therefore, well-being at work establishes itself as a fundamental aspect in achieving individual, team, and organizational results. There are several studies that analyze the factors that impact well-being at work, and many emphasize the importance of leadership as a predictor of well-being. However, no studies specifically analyzing the leader-member exchange as a precursor to well-being at work were found in the literature, which constitutes a relevant gap in the literature that this study aims to fill. Thus, the present research, descriptive, explanatory, and with a multimethod approach, has the main objective of testing the impact of the leader-member exchange on the well-being at work of technical-administrative staff at the University of Brasília (UnB), a chosen locus also representing a gap in studies on well-being in public institutions. To achieve this goal, the dissertation consists of an introduction (chapter 1), three chapters structured in the format of interdependent scientific articles (chapters 2, 3, and 4), and a conclusion (chapter 5). In chapters 2 and 3, with a qualitative approach, two systematic literature reviews were conducted, one for each research variable. Thus, the presentation of the state of the art of the studied variables - leader-member exchange and well-being at work - provided the identification of the main research itineraries so far and the proposition of a research agenda for further studies. Chapter 4, through a quantitative approach, aimed to describe the perceptions of technical-administrative staff at UnB regarding the two research variables (leader-member exchange and well-being at work), test the measurement models of the research variables, conducting their confirmatory validation, and test a structural model for predicting the leader-member exchange on well-being at work. The target sample of the research was 200 employees, aiming for a statistical power of 95% and considering possible losses in the data processing stage, so the final sample consisted of 244 employees. Data collection occurred online through a survey, with the application of questionnaires. The collected data were analyzed through descriptive statistical analyses and structural equation modeling to test the measurement models of the variables and the structural prediction model. Finally, the results of the study demonstrated that the variables were significantly, positively, and strongly associated, revealing the influence of the leader-member exchange on well-being at work, with a great predictive effect. The main theoretical advancement of this research lay in testing, in an unprecedented way, a structural model for predicting the leader-member exchange on well-being at work, in the context of the public service, and based on the understanding of well-being at work that combines the hedonic and eudaimonic perspectives of well-being, contributing to the areas of organizational behavior and human resources management. As practical and managerial implications, the study provided a diagnosis for public managers of the researched organization to implement human resources management practices that contribute to improvements in the well-being of employees and to the promotion of more humanized, healthy, and productive work environments, based on the identification of positive and critical aspects in the relationship developed between leaders and their teams.

4
  • Aline Costa Almeida Araujo
  • WELL-BEING AND ILL-BEING AT WORK FOR FEDERAL POLICE OFFICERS

  • Líder : TATIANE PASCHOAL
  • MIEMBROS DE LA BANCA :
  • Elka Lima Hostensky
  • GISELA DEMO FIUZA
  • MARIO CESAR FERREIRA
  • TATIANE PASCHOAL
  • Data: 17-abr-2024


  • Resumen Espectáculo
  • Interest in well-being at work has been growing both in academia and in organizations over the decades, with studies aimed at understanding individual and collective experiences within different professional categories. Each group or category is circumscribed by its dynamics, arising from specific scenarios and the very nature of the work carried out. In this sense, police officers are a category that has been identified as particularly susceptible to high levels of stress and mental health problems when compared to the general population. Organizational aspects and the content of the work are factors that contribute to these professionals experiencing these experiences at work. The literature review on the well-being of police officers indicates a series of gaps in the antecedent variables and their relationships, including contextual, personal and socio-professional variables. This study aimed to analyze the experiences of “well and ill-being” at work of police officers in the context of the Federal Police. Specifically, it sought to identify the main sources of “well and ill-being” at work, describe the levels of “well and ill-being” at work, verify whether there are differences in the levels of well-being at work according to career stage, position held and gender, and compare the sources of “well and ill-being” at work according to socio-professional categories. The research is based on the theoretical-methodological model of Activity Ergonomics Applied to Quality of Life at Work, which is based on activity ergonomics and dialogues with findings from Organizational Psychology and People Management. The study adopted a qualitative-quantitative approach, with a cross-sectional approach, and was conducted with 635 federal police officers. A questionnaire was administered, hosted on an online platform external to the organization, consisting of socio-professional items, closed items to measure positive affect, achievement at work, and negative affect, and two open questions on the sources of well-being and ill-being at work. As for data analysis, descriptive (mean, standard deviation, and variance) and inferential (F-test, Kruskal-Wallis test and Tukey's HSD test) analyses were carried out. As far as the qualitative part is concerned, classic textual statistics, group specificity research, descending hierarchical classification, similarity analysis and word clouds were used on the textual corpus and the tables of individuals by word. The qualitative analysis procedures were carried out using the application Interface de R pour les Analyses Multidimensionnelles de Textes et de Questionnaires - IRaMuTeQ. The results show that positive and negative affect coexist in the work of federal police officers, which is in line with other studies with samples of professionals from different categories. There was also a moderate sense of accomplishment at work, indicating that federal police officers identify with the activities carried out in the institution. When the possible differences in the quantitative results of well-being at work were tested according to socio-professional variables, some statistically significant differences were identified in the scores for positive affect, negative affect and fulfillment about position, career and assignment. About the sources of well-being, two thematic nuclei were identified which structured the discourse, the first consisting of the content of serving society, external recognition and a good relationship with the work team, and the second consisting of stability and financial security. By analyzing the specificities of the discourses according to the socio-professional variables, it was possible to support the claim that the federal police officers' representations of well-being at work are similar. Concerning the sources of ill-being at work, four thematic nuclei were identified. The first was made up of negative interpersonal relationships, inexperienced and unprepared managers, the judiciary and bureaucracy; the second was made up of a lack of opportunity for career progression, lack of internal recognition and lack of autonomy; the third was represented by organizational injustice and the difference in treatment between positions, and the fourth was made up of inefficient management. As for the specificities in terms of socio-professional variables, some differences were identified about position and length of police service. This study makes contributions to both the academic and managerial spheres. Firstly, it fills several gaps on the well and ill-being of police officers, provides empirical support for the theoretical-methodological model of the EAA_QVT, raises new points for reflection on the subject and points to a research agenda. In the managerial sphere, it offers insights to managers and organizational policymakers by diagnosing and mapping the sources of well-being and ill-being at work among federal police officers and measuring these experiences. This provides a set of indicators that can be used as a basis for future development of quality of life at work policies and programs, and for evaluating the impact of organizational and managerial actions.

5
  • Lorena Vieira da Silva Santos
  • FOSTERING CREATIVE MINDS, RESTLESS AND DESIREABLE SOULS: LEARNING CREATIVITY IN ADMINISTRATION
  • Líder : SIEGRID GUILLAUMON DECHANDT
  • MIEMBROS DE LA BANCA :
  • FERDINANDO CREPALDE MARTINS
  • JOSIVANIA SILVA FARIAS
  • KARIM MARINI THOME
  • SIEGRID GUILLAUMON DECHANDT
  • Data: 22-abr-2024


  • Resumen Espectáculo
  • Considering the challenge of thinking about teaching creativity based on teaching pedagogies that collaborate with the development of knowledge about creativity, from a practical perspective, this dissertation aims to understand the process of learning creativity, observing how the knowledge acquired is applied, through the experience of activities by students, within the scope of the “Creativity and Innovation” discipline of the undergraduate course in administration, at the University of Brasília – UnB. The theme was analyzed in the light of references from Csikszentmihalyi's systemic creativity model, with regard to the components involved in the creative process and artistic creativity, as well as conceptual elements of the theory of practice and organizational aesthetics, with regard to the construction of knowledge – where doing and knowing are not separated. Documentary research was used in records of student reports from seven semesters of the discipline, developed in response to a script pre-established by the teacher. The findings were subjected to Bardin Content Analysis with the help of Atlas.ti2 software. It was found that the process of learning creativity in the context of the subject in question occurs through two main dimensions, namely experimentation and reflective practice on the part of students. Furthermore, it was observed how creativity develops as a social construction in which students add to their creative process the social and historical context in which they are inserted, the expression of their identity and the influence of debates with the group. Finally, experimentation, arts, lectures, feedback and collections of photographs created as part of an adaptation of the photovoice method as a teaching method were identified as the main methods of stimulating creativity. These findings contribute to the advancement of research regarding the teaching and learning of creativity, as it breaks with the utilitarian and technical character that permeates the aforementioned field in Administration by adopting artistic activities as a way of constructing and apprehending knowledge. Furthermore, it expands the possibilities of educational practices that collaborate with the development of students's creativity.

     

6
  • Fernanda Muniz Junqueira Ottoni
  • CORPORATE AND PRODUCT BRAND EQUITY RELATIONSHIPS: EFFECTS OF INGREDIENT BRANDING THROUGH ADVERTISING MESSAGE FOR B2C VERSUS B2B AUDIENCES

  • Líder : RAFAEL BARREIROS PORTO
  • MIEMBROS DE LA BANCA :
  • RAFAEL BARREIROS PORTO
  • ELUIZA ALBERTO DE MORAIS WATANABE
  • KARIM MARINI THOME
  • MARCOS INACIO SEVERO DE ALMEIDA
  • Data: 29-abr-2024


  • Resumen Espectáculo
  • In an ingredient branding strategy, the audience's perception of the host and ingredient corporate brands can affect the brand equity of products jointly offered by them. This perception may vary between B2C and B2B audiences and also according to the advertising message of the brands. However, studies on the possible interference of these variables in this relationship are scarce. This research investigates the moderating effects of audience types and advertising messages on the relationship between the alliance of companies with different brand valences and the perception of product brand equity created and shared by them. An experiment (2x2x2x2) was conducted with the perceived product brand equity as the dependent variable, manipulating the valence of corporate brand equities (strong and weak) of host and ingredient companies, the type of advertising message (utilitarian and symbolic), and the audience type (B2C and B2B). The sample consists of 540 participants, and data were collected in two surveys. The analysis was performed through seven ANCOVAs, one for the perceived product brand equity and the others for each of its six indicators. As a result, it was found that strong host and ingredient corporate brands directly increase the product brand equity and its indicators, with a focus on the host brand. The audience type and message type directly affect only some indicators, namely, perceived image and quality, while the message type directly affects only perceived quality. Moderation effects were also found. The audience moderates the weak host corporate brand on the product brand equity and the loyalty, exclusivity, and willingness to pay a premium price indicators. In the case of the strong host corporate brand, there is moderation only on these indicators. Regarding the ingredient corporate brand, the audience moderates the knowledge and image indicators. As for message moderation, this occurs only on the ingredient corporate brand and affects the willingness to pay a premium price indicator. This research contributes to the effectiveness of decision-making regarding the formation of ingredient branding, also demonstrating under which conditions of audience and advertising message the brand of products can be more valued by consumers.

7
  • Rebecca Chaves Pissutti
  • EFFECTS OF ADVERTISING ARGUMENTS ON PURCHASE INTENTION AND BRAND VALUE OF SUPERMARKETS AND RESTAURANTS: STUDY WITH LOCAL FOOD CONSUMERS
  • Líder : ELUIZA ALBERTO DE MORAIS WATANABE
  • MIEMBROS DE LA BANCA :
  • ELUIZA ALBERTO DE MORAIS WATANABE
  • PATRICIA GUARNIERI DOS SANTOS
  • RAFAEL BARREIROS PORTO
  • CAROLINE PAULETTO SPANHOL
  • Data: 02-may-2024


  • Resumen Espectáculo
  • Given the importance of understanding how local foods influence consumers' brand value perception and purchase intention in food services, this study aimed to analyze the effect of different advertising appeals on purchase intention and brand value among local food consumers, considering supermarkets and restaurants. For this purpose, an online questionnaire was administered, resulting in 357 respondents. The type of advertising appeal in the advertisement (environmental benefit vs. socioeconomic benefit vs. product attributes vs. no appeal) and the type of food retail (supermarket vs. restaurant) were the manipulated variables. Brand value metrics (awareness, image, quality, loyalty, exclusivity, and willingness to pay a premium price) and purchase intention acted as dependent variables in the model. The results, analyzed through ANCOVA, indicated no significant effect of different advertising appeals and food retail types on the purchase intention of local food consumers. It was also found that advertising appeals focused on the attributes of local foods had a greater impact on the brand value metric "Awareness" compared to advertisements with environmental appeals and no appeal; the advertisement with socioeconomic appeal also had a greater impact on this metric compared to no appeal. The metrics "Image" and "Loyalty" had a significant relationship with the "restaurant" retail type. As for "Willingness to pay premium prices," it was significantly impacted by advertisements with no appeal and with appeals about local food attributes, with higher WTP observed in the former. The interaction between the type of appeal and age influenced the metric of "Exclusivity," the interaction between the type of appeal and gender impacted "Loyalty," and the relationship between the type of appeal and income impacted "Willingness to pay a premium price." The "Quality" dimension was the only one that did not have a significant relationship with any of the independent variables used in the model. Furthermore, no significant results were observed in the moderating role of food retail type in the relationship between advertising appeal type and purchase intention and brand value based on consumers. The research offers significant contributions to studies on the consumption of local foods by exploring the effectiveness of different advertising strategies in supermarkets and restaurants. It is noteworthy that advertising appeals focused on the attributes and socioeconomic benefits of local foods positively influence brand value perception, highlighting the importance of promoting these foods in distribution points through advertising campaigns that emphasize these aspects. At the same time, marketing strategies targeting younger and female consumers can be explored to reinforce brand value and increase engagement with local foods.

Tesis
1
  • Luciana Oliveira Militão
  • The relevance of trust between key actors for value co-creation and prevention of value co-destruction in the energy transition Brazilian photovoltaic
  • Líder : JOSIVANIA SILVA FARIAS
  • MIEMBROS DE LA BANCA :
  • JOSIVANIA SILVA FARIAS
  • PATRICIA GUARNIERI DOS SANTOS
  • FARIDAH DJELLAL
  • CÉLINE VIALA
  • FAÏZ GALLOUJ
  • CLEIDSON NOGUEIRA DIAS
  • EDUARDO RAUPP DE VARGAS
  • ALICE ROCHA DA SILVA
  • BENOÎT DESMARCHELIER
  • Data: 19-feb-2024


  • Resumen Espectáculo
  • Energy communities are driving the photovoltaic energy transition by generating clean, renewable energy from solar energy. They involve citizens, the government and other actors in the provision of photovoltaic energy services. However, in the current scenario of citizens’ lack of trust in the government, it is necessary to understand how other trust relationships between actors involved can contribute to the co-creation of value and the prevention of co-destruction of value in this public service. In this context, the aim of this thesis was to analyze the relevance of trust between key actors for the co-creation of value and the prevention of co-destruction of value in the Brazilian energy transition. The research is exploratory-descriptive and its approach is qualitative. The study adopted a single case study of the ecosystem formed around the first photovoltaic energy generation cooperative in Minas Gerais. This region has the highest installed capacity of photovoltaic energy in the national ranking. Data were collected through documentary research and interviews carried out with multiple actors. Data analysis was conducted using content analysis techniques. Initially, the multiple actors in the photovoltaic energy service ecosystem were identified and grouped based on their characteristics and functions. The results revealed new aspects of trust propensity, highlighting the relevance of this construct that has received little attention in trust research. Three practices and four resources integrated into service encounters were identified. The research findings revealed that energy users’ trust in service ecosystem can drive value perception and prevent value loss. In the end, the key actors for the energy community trust network under analysis were identified. These results can contribute to future research on trust, value co-creation and value co-destruction, as well as to the managerial, economic and social development of energy communities and the consequent advancement of the environmental sustainability agenda.

2
  • Tatiane Alves de Melo
  • LEADERSHIP, PEOPLE MANAGEMENT PRACTICES AND QUALITY OF LIFE IN TELEWORKING: PROPOSAL FOR A MEDIATION MODEL IN THE CONTEXT OF PUBLIC SERVICE
  • Líder : GISELA DEMO FIUZA
  • MIEMBROS DE LA BANCA :
  • RENATA SILVA DE CARVALHO CHINELATO
  • DANIELA CAMPOS BAHIA MOSCON
  • GISELA DEMO FIUZA
  • PATRICIA GUARNIERI DOS SANTOS
  • TATIANE PASCHOAL
  • Data: 21-feb-2024


  • Resumen Espectáculo
  • The abrupt outlining of a global (post)pandemic scenario, which has cyclically emerged, has marked the (re)thinking of organizational dynamics and ways of working. Remote work in the context of the pandemic has become a strategic alternative for organizations, impacting, above all, the mental health and well-being of teleworkers. In this sense, the contributions of Positive Organizational Studies, aimed at seeking improvements in organizational environments, with a focus on virtues and positive emotions as drives of people and organizations’ potential, have prompted reflection on the quality of life in teleworking. Consequently, leadership has taken on a unique role in developing positive attitudes, articulating strategies, policies and practices to achieve effective organizational results. Despite the increase in the number of organizations that have adopted teleworking, there are still few studies investigating the antecedents and consequences of quality of life in teleworking (QoLT), especially in the context of the public service, constituting an important gap in the literature that this study sought to fill. Thus, using a multi-paradigmatic lens, the primary objective of this multi-method study was to propose a model for analyzing the relationships between leadership, people management (PM) practices and quality of life for civil servants in the context of teleworking, which has not yet been explored in the scientific literature. The locus of the research was the Rectorate and Campuses of a Federal Educational Institution. It is an autarchy linked to the Ministry of Education, which is part of the Federal Network of Professional, Scientific and Technological Education. The sample was made up of public servants (administrative technicians in education - TAEs - and managers of TAEs) working remotely. In order to achieve the proposed objectives, this thesis is structured in eight chapters, the first being the introduction and the last the conclusion. The other chapters are structured in the form of scientific articles, which are interdependent and complementary. Firstly, chapters 2, 3 and 4, using a qualitative approach and systematic reviews of the literature, outline the state of the art of the three studied variables, namely leadership, people management practices and QoLT, in order to map out research itineraries and propose agendas for further studies. A survey of scientific articles was carried out, with no time frame, using Scopus and Web of Science databases. In Chapter 5, the quantitative proposal was to identify the perceptions of civil servants in relation to the investigated variables. These perceptions were perceived by the sample and indicated the effectiveness of leadership, the urgency of (re)visiting and (re)designing PM practices, as well as their impact on teleworkers' QoLT. Chapter 6, with a quantitative approach, aimed to identify the relationship between the research variables. In this way, the presumed relationships in the analysed mediation model were significant, confirming all four researched hypotheses. The novelty of the tested mediation model was the greatest contribution, demonstrating the crucial role that people management practices play in the relationship between leadership and QoLT, i.e. people management practices partially mediate the relationship between leadership and QoLT. Chapter 7, which is qualitative in nature, was based on 43 semi-structured interviews with managers of administrative technicians in education (TAEs) in teleworking, identifying 8 thematic categories a posteriori. The managers' perceptions indicated the importance of the role of leadership and the role of PM practices in promoting QoLT. In this sense, it is necessary to (re)visit traditional people management practices and promote the career development of TAEs, towards an increasingly strategic, effective, humanized and evidence-based organizational management. As a theoretical contribution, this thesis has advanced on researches focusing on positive organizational behavior, especially in the yet unexplored model in the scientific literature, particularly within the context of teleworking in the public service. In terms of practical implications, this research produced a diagnosis through quantitative and qualitative methods, enabling a greater understanding of the studied phenomena, for public managers within the researched organization in relation to perceptions of leadership, people management practices and, especially, how they influence quality of life in the context of teleworking. A social contribution was also envisioned, since the promotion of healthier and more productive working environments, where well-being and quality of life play a leading role, can result in a higher quality of care and the provision of services to clients, citizens and society in general.

     

3
  • Andrea Juliet Celis Leon
  • THE COPRODUCTION OF DIGITAL PUBLIC SERVICES FOR THE SOLUTION OF CONSUMPTION CONFLICTS IN BRAZIL AND COLOMBIA: An analysis regarding accessibility, evaluation and incentives
  • Líder : JOSIVANIA SILVA FARIAS
  • MIEMBROS DE LA BANCA :
  • JOSIVANIA SILVA FARIAS
  • CARLOS ROSANO PENA
  • SIEGRID GUILLAUMON DECHANDT
  • MARIA ELENA LEÓN OLAVE
  • CLEBERSON ELLER LOOSE
  • Data: 29-feb-2024


  • Resumen Espectáculo
  • The government must take on social challenges and establish a co-production process in which the politically organized community deliberates on its needs and actively participates in problems of public interest, in a manner articulated with local governments, and the entities and institutions involved.

    The participation of citizens in co-production has been conceived as voluntary and necessary, as it is a key factor in the provision of public services and innovation.

    Due to the failures and conflicts that arise in the provision of services, strategies are designed to recover these services in a way that does not affect the reputation of the company, nor its economic performance and one of the strategies recently used in the recovery of the service, after that a failure occurs, it is co-production.

    On the other hand, the government as a platform makes available tools that support co-production, which include: service design, service delivery and execution, and monitoring service. Through the use of technologies such as government electronic platforms, co-production is encouraged and strengthened, since these digital platforms act as common goods and are considered digital spaces in which citizens and public agents interact and collaborate.

    Therefore, it was established as a general objective; Analyze the co-production of digital public services to resolve consumer conflicts in Brazil and Colombia with respect to the intensity of co-production based on accessibility, evaluation and incentives perceived by the citizen and as specific, 1) Identify from the perspective of the Brazilian citizen and Colombian, government incentives, more efficient nudge strategies that motivate them to co-produce on platforms for the quality of public services; 2) Compare the operation of the Brazilian and Colombian digital platforms, in relation to the co-production of the public service for alternative solutions to consumer conflicts, following the user manual; 3) Verify the determining factors from the perspective of governments, in the co-production of public services on the platforms of Brazil and Colombia; 4) Verify the relationship between the determining factors that motivate citizens to co-produce and the intensity with which they participate in the platforms; 5) List government strategies for the promotion and citizen participation for co-production of public services based on the platforms investigated in Brazil and Colombia. The construction of objectives included two phases in which 1) interviews were developed for government agents applying content analysis and 2) questionnaires for platform users using QCA (Qualitative Comparative Analysis) analysis.

4
  • Fagner de Oliveira Dias
  • REASON AND EMOTION IN THE MILITARY POLICE: The Role of Emotional Climate in Human Resources Practices from the Perspective of Institutional Logic

  • Líder : AMALIA RAQUEL PEREZ-NEBRA
  • MIEMBROS DE LA BANCA :
  • AMALIA RAQUEL PEREZ-NEBRA
  • DARIO PAEZ ROVIRA
  • JOÃO MARCELO CRUBELLATE
  • LUCIANO ROSSONI
  • SAMIR ADAMOGLU DE OLIVEIRA
  • Data: 26-abr-2024


  • Resumen Espectáculo
  • Institutional logic predicts social practices, and this is no different in the organizational environment. Organizations manage people. This means that people management practices predict a series of organizational behaviours. The prevailing logics in a corporation will influence both the types of practices made available and how they are perceived by workers. As these are people, we can assume that the rational-cognitive perspective of the perception of these practices can be better explained by considering the influence of the group's emotional climate. The aim of this thesis was therefore to analyse the relationship between institutional logic and organizational practices mediated by the emotional climate. In order to achieve the proposed objective, the following specific objectives were pursued: mapping the main sources and theoretical evidence of the relationship between emotion and institutional logic (Chapter II); proposing a model based on the role of emotional climate as a mediator of the relationship between institutional logic and organizational practice (Chapter III); constructing and presenting evidence of the validity of a military police institutional logic instrument (QLIP-M) (Chapter IV) and empirically testing the mediation of emotional climate in the relationship between LIP-M and HR practices (Chapter V). Chapter II: the scoping review of the literature found 60 references, analyzed 13 articles and concluded on the predictive relationship of the emotional variable, as well as a lack of studies relating climate and institutional logics, directionalities and exclusivity of the individual level of analysis. Chapter III: Theoretical essay proposing the emotional climate as a mediator in the relationship between institutional logic and organizational practices. In order to empirically test this relationship, it was necessary to develop an instrument to measure institutional logic. Chapter IV: The QLIP-M was developed, with a qualitative analysis for the construction of items with three focus groups, made up of police officers from different regions of Brazil (n=17), a semantic analysis with experts (N=5); an analysis of the psychometric properties with police officers (n=379) to understand the factor structure, which emerged with 5 institutional logics (military, bureaucratic, legalistic, community and vigilante) and the test of the construct's nomological network (n=137) with dignity at work, social identity and psychological security, finding positive relationships. Chapter V: empirical test of the model (n=220) where the emotional climate mediated the relationship between bureaucratic logic and HR practices, but not the other logics. The results obtained as a whole achieve the overall aim of the thesis, to test the relationship between institutional logic and organizational practice mediated by emotional climate, and contribute theoretically to the analysis of emotions in institutional theory in various other ways. The theoretical essay brings together the existing literature to propose a process for mediating the emotional climate, making emotions, previously underlying the process, the protagonist in understanding organizational behaviour. It has also contributed to the quantitative analysis of institutional logics by creating and validating a measuring instrument and, specifically, it contributes to military police officers by understanding the different logics that operate in this context. Finally, by using different methods to access logics, it allowed underlying and less obvious logics to emerge, such as the logic of the guard. This thesis makes contributions to the study of institutional logics and emotions. As practical contributions, managers can use these results to increase their perceptions of organizational practices, as sometimes managers strive to deliver practices that go unnoticed due to the logics operating in the organization or the unfavourable emotional climate

2023
Disertaciones
1
  • RAISSA PAIVA PIRES
  • A Mulher no Papel de Juíza em Tribunais Brasileiros.

  • Líder : TOMAS DE AQUINO GUIMARAES
  • MIEMBROS DE LA BANCA :
  • TOMAS DE AQUINO GUIMARAES
  • EDSON RONALDO GUARIDO FILHO
  • ANTÔNIO MOREIRA DE CARVALHO NETO
  • PEDRO MIGUEL ALVES RIBEIRO CORREIA
  • Data: 17-feb-2023


  • Resumen Espectáculo
  • From the last decades of the 20th century, there were changes in the legal professions with the increase in the number of women, a phenomenon called “feminization”. The analyzed literature demonstrates that the increase in this participation is not linear over time, as well as it is not homogeneous in aspects related to functions, areas of activity or positions. Research on the feminization of the legal profession seeks to answer questions such as: a) in what way the participation of women in the organization of legal careers has occurred, given that this is a profession that was consolidated, by hegemony, from a perspective male and, b) what is the impact of feminization for the Law and for the profession in this area of knowledge. From this perspective, the study of social representation and the role of women in the judiciary becomes relevant, especially because it is a topic of high social relevance and little explored in the literature. The

    objective of the research is to describe the exercise of the role of judge exercised by women. The theoretical framework will be based on the phenomenon of the glass ceiling, which demonstrates the gender disparity in relation to women's access to higher positions in professional careers in general, given that a large part of leadership and management positions are occupied by men. . In this way, it is noted that the feminization of the profession of judge faces several barriers and discrimination that inhibit the professional development of the female population and result in unequal relationships in the profession and in the career. A descriptive research will be carried out, with a qualitative approach, through semi-structured interviews, focusing on the perception of Brazilian judges from the five regions of the country, dealing with dimensions such as career entry, participation and the position of women in the judiciary, psychosocial relationships at work, as well as aspects related to balance between family life and work. A documentary analysis will also be carried out, focusing on administrative and normative documents issued by the National Council of Justice (CNJ) and by the courts where the future interviewees work. The data will be analyzed using the content analysis technique, with the help of an interview data analysis software, IRAMUTEQ.

2
  • Luciano Augusto Braz Melo Franco Bahia
  • THE WELL-BEING AND SUSTAINABLE PERFORMANCE OF EMPLOYEES IN THE BRAZILIAN BANKING SECTOR IN TELEWORKING: an approach multimethod.
  • Líder : AMALIA RAQUEL PEREZ-NEBRA
  • MIEMBROS DE LA BANCA :
  • AMALIA RAQUEL PEREZ-NEBRA
  • ESTHER VILLAJOS GIRONA
  • FABIANA QUEIROGA
  • TATIANE PASCHOAL
  • Data: 17-may-2023


  • Resumen Espectáculo
  • The objective of this work was to describe how the relationship between well-being and performance occurs in the practice of telecommuting for bank employees, that is, this relationship is linear or presents other configurations when it focuses on the individual and how they are verbalized. The research innovates including the multimethod approach with the test of four hypotheses. Hypothesis 1 stated that telecommuting employees would present greater well-being when compared to face-to-face employees. Hypothesis 2 suggested that telecommuting employees would have higher performance self-assessments when compared to face-to-face employees. Hypothesis 3 expected that four profiles of the relationship between well-being and performance would be found. Hypothesis 4 expected that the happy and productive quadrant would present more positive lexes when compared to the others. This crosssectional survey was answered by 255 bank employees using semi-structured questionnaires. General well-being was composed of positive and negative emotions and job satisfaction and general performance by contextual and task performance, measures with acceptable psychometric qualities. Comparing the groups, neither wellbeing nor performance differ, refuting Hypotheses 1 and 2, and different from what was expected, 3 profiles were found, partially refuting H3. From the lexical analysis, 5 classes emerged: Class1 - Productivity and time savings, Class2 - Need for personal contact, Class3 - Comparison with colleagues, Class4 - Harassing behavior and Class5 - Family-work segmentation. The classes show significant differences for the unhappy and productive group between two of the five classes describing work-away behaviors and marginally significant differences for class four describing harassing behaviors. Diagnosis can be used as a way to reduce harm, but not to increase resources. The avoidant and family-oriented symptoms found may be covering up a deep suffering at work, configuring a possible survival strategy.

3
  • ANA LUIZA DE SOUTO SILVA
  • “WOW, BUT YOU ARE A LESBIAN!?”: HETERONORMATIVITY AND THE CONSTRUCTION OF BEING A LESBIAN IN ORGANIZATIONS
  • Líder : MARCUS VINICIUS SOARES SIQUEIRA
  • MIEMBROS DE LA BANCA :
  • MARCUS VINICIUS SOARES SIQUEIRA
  • GISELA DEMO FIUZA
  • TATIANE PASCHOAL
  • ELOÍSIO MOULIN DE SOUZA
  • Data: 29-may-2023


  • Resumen Espectáculo
  • Considering the scarce studies on the effects of being a lesbian in the workplace, this dissertation aims to understand the effects of heteronormativity on lesbian individuals in organizations. The topic was analyzed in the light of Foucauldian references, regarding sexuality and its devices, as well as criticisms from Butler regarding the heteronormative system. Thus, it adopts a queer perspective, inspired by a post-structuralist and post-identity perspective of studies that understand gender as a socially, culturally, and historically situated construction. In-depth interviews were conducted with female workers from different fields of work who identify, define, perform, and reproduce the lesbian category. The findings were subjected to Foucauldian Discourse Analysis (FDA), which allowed the investigation of the discourses constructed about the social reality of lesbians, also their connections to power relations embedded in their social contexts

4
  • Carlos Lucas Campelo Freitas de Barros
  • ORGANIZATIONAL VALUES AND STRATEGIC PERFORMANCE: Study in a Company Brazilian in the Financial and Insurance Sector
  • Líder : FRANCISCO ANTONIO COELHO JUNIOR
  • MIEMBROS DE LA BANCA :
  • FRANCISCO ANTONIO COELHO JUNIOR
  • GARDENIA DA SILVA ABBAD
  • PEDRO PAULO MURCE MENEZES CAVALCANTE
  • ANA CRISTINA BATISTA DOS SANTOS
  • Data: 30-may-2023


  • Resumen Espectáculo
  • The importance of aligning organizational culture and strategy has been consolidating over the last few decades, making this relationship an object of attention in the context of contemporary organizations. The alignment between culture and strategy is repeatedly addressed by the scientific literature on management, as it deals with the possible effects on conducting behavior linked to organizational success and thus influencing organizational performance. This research has the general objective of testing the predictive effect between the frequency of perception of the pillars of organizational culture, from the perspective of its employees, on organizational performance indicators of a Brazilian company that operates in the financial and insurance segment. The following research question was established: do the perception of the pillars of organizational culture, from the perspective of its employees, predict organizational performance indicators of a Brazilian company that operates in the financial and insurance segment? The following specific objectives were defined: a) to describe the general view of employees regarding the perception of the pillars of the Organization's culture; b) describe the influence of the perception of the pillars of the organizational culture with the corporate units, for the achievement of the Organization's strategy; c) describe the influence of perception of the pillars of culture with the business units, for the achievement of the Organization's strategy; and d) present evidence of internal validity of the frequency scale of perception of the pillars of organizational culture. Research hypotheses were defined seeking the empirical relationship between the variables, in order to verify the existing relationships between organizational culture and strategy, being the frequency of perception of the pillars of organizational culture, about work routines, the antecedent variable, and the indicator of the indicator of strategic adherence to the criterion variable. The research is characterized as a case study, with a mixed approach, descriptive in the qualitative approach and explanatory in the quantitative approach. The locus deals with a Brazilian private organization, with national operations. The study comprised three stages, namely: in the first stage, qualitative (Q1), interviews were conducted with the Organization's employees, with the aim of raising impressions and opinions about the topics under study; the second stage, quantitative (Q2), aimed to measure the strength of the application of the pillars of organizational culture in the day-to-day work and its predictive relationship with the achievement of the Strategic Adherence Indicator, through the survey (survey) of the perception of Company employees; and, finally, the third, qualitative stage (Q3) sought to raise the perception of managers, from different units, about the results obtained so far, thus aiming at methodological triangulation through complementarity. Content analysis and statistical procedures were carried out in the qualitative stages. For the quantitative testing of the research hypotheses, statistical tests were performed (ANOVA and multiple linear regression) to verify the degree of prediction, in the Organization, based on the possible relationship between the studied variables. As a result of this work, through the analysis of secondary data (Q2) a prediction relationship was presented between the frequency of perception of the pillars of the organizational culture on the Organization's strategic performance indicators. This prediction relationship between the criterion variable represented by the IAE indicator (N=695 and Adjusted R Squared 0.082), and two factors of the independent variable (Soft and Hard Skills) associated with the variable type of unit (UC/UN) had a significant relationship , to this relationship is added the effort of the qualitative stages (Q1 and Q3) whose result showed strong adherence between the variables from the perspective of the interviewees.

5
  • Analía Amelia Damevin
  • Factors involved in the implementation and adoption of a digital payment system: The Mercurio case of the National University of the Littoral.

  • Líder : JOSIVANIA SILVA FARIAS
  • MIEMBROS DE LA BANCA :
  • JOSIVANIA SILVA FARIAS
  • AMALIA RAQUEL PEREZ-NEBRA
  • SIEGRID GUILLAUMON DECHANDT
  • KLEVERTON MELO DE CARVALHO
  • BRUNO AERIEL REZZOAGLI
  • Data: 16-jun-2023


  • Resumen Espectáculo
  • Organizations are advancing towards greater digitization in all its dimensions and the use of technologies is important to improve the efficiency of internal processes and the provision of services to citizens. But, for technologies to improve productivity, they must be accepted and used by the employees of the organizations. The objective of this study was to investigate, on the one hand, the combination of events and activities that gave rise to the analyzed system and its characteristics, and, on the other hand, the factors and determinants, both organizational and adopter, involved in the processes. implementation, acceptance and adoption of a Digital Collection Management System called Mercury at the Universidad Nacional del Litoral (UNL), in Argentina. The research was developed under the qualitative approach on an empirical case through the content analysis of 16 semi-structured interviews. In addition, a documentary research was carried out to analyze the results of the tool through descriptive statistics. It was observed that the most perceived driver in the implementation was the Pandemic and the most prominent barrier was resistance to change. On the other hand, the most observed factors in the perceptions of acceptance, adoption, and use were those related to the improvements or performance provided by the system, and the most prominent barrier was the anxiety factor. None of the perceived barriers is related to system characteristics such as incompatibility, complexity, lack of benefits, or non-observability of the benefits provided by the tool. Finally, it is important to highlight that the word pandemic was expressed in the interviews related to the perceptions of the factors relative advantages, perceived usefulness, performance expectation, facilitating conditions, and social influence. The study allowed to recognize the most important factors that influenced the implementation, acceptance and use of an ICT, these must be considered in the UNL or in an institution with similar characteristics that wishes to implement a new technology in the future. Likewise, it contributed to a greater institutionalization of the topic of innovation and the adoption of technologies in public spaces.

6
  • Paulo Emilio Alcantara Pereira
  • Big Data Analytics and Data Mining for Evaluation and Forecasting of the Financial Efficiency of the Brazilian Banking Sector: A Study from 2011 to 2022.

  • Líder : IVAN RICARDO GARTNER
  • MIEMBROS DE LA BANCA :
  • CARLOS ROSANO PENA
  • IVAN RICARDO GARTNER
  • JOSE ALVES DANTAS
  • PAULO HENRIQUE DE SOUZA BERMEJO
  • Data: 23-jun-2023


  • Resumen Espectáculo
  • The banking sector as a comprehensive data topic is constantly evolving under the advertising influences of the big data era. Verifying the innovative analytical resources of significant details such as data mining methods is crucial for the banking sector, which strives to reveal valuable information from the enormous amount of data and achieve better strategic management and customer satisfaction. Due to the lack of studies dealing with these technological models in a joint form related to banking financial performance in the Brazilian scenario, this work developed two complete and complementary theoretical-empirical studies, the first using primary data from direct interviews with various actors involved with the study object, and the second using official and public secondary data provided by the national bank regulator, the Central Bank of Brazil. By gathering and analyzing trends in concentration studies, online resource information, technical aids, and analytical resources for information, this particular dissertation contributes to gaining important insights into the successive advances in big data analysis (BDA) and data mining (DM) in the banking sector. Thus, the study aims to verify, in a first moment, the influence of BDA on banking financial performance, and in a second moment, to analyze which DM technique is best for predicting financial performance (FP) of banks. The proposition being tested in this study is that these technologies play a fundamental role in the banking industry, becoming fundamental solutions for corporate financial performance scholars and financial analysts. Therefore, as a general conclusion, the work supports the argument that BDA and DM play a determining and finalistic influence on decision-making in corporate management, contributing fundamentally to financial performance, and can even determine its success or failure, depending on the management undertaken in data analysis. In addition, the work contributes to discussions about big data analysis, asset management, resource management, among other subjects, especially from the perspective of banking supervisory agents with actions focused on financial stability.

7
  • ARTHUR DE BRITO BALDINI
  • MGARCH supported event studies: applications in corporate and monetary policy events in the period between 2021 and 2022

  • Líder : IVAN RICARDO GARTNER
  • MIEMBROS DE LA BANCA :
  • CARLOS ROSANO PENA
  • IVAN RICARDO GARTNER
  • JOSE ANGELO COSTA DO AMOR DIVINO
  • JOSE GUILHERME DE LARA RESENDE
  • Data: 26-jun-2023


  • Resumen Espectáculo
  • The event studies methodology is the most popular way of testing the efficient markets hypothesis in semi-strong form. However, problems related to the presence of heteroscedas- ticity and the difficulty of modeling dynamic betas limit the scope of their results, making alternative models proposed by the literature a form of methodological support. This work follows this line of methodological support by using multivariate GARCH models (MGARCH) to model both heteroscedasticity and dynamic betas in event studies. With this objective, two works were carried out on events related to the Brazilian stock market between 2012 and 2022, one of them being endogenous to the Brazilian economy and the other exogenous. The work involving events endogenous to the Brazilian market explored debt offering annoucements through BEKK-GARCH models, to verify how information about changes in the leverage of Brazilian firms would affect their returns. The results presented both by the classic methodology and by the methodology with MGARCH models indicate a negative and statistically significant reaction of the Brazilian market to announcements of debenture offers, being the biggest reaction verified by the methodology with volatility modeling. In the work involving exogenous events to the Brazilian stock market, Ibovespa’s reaction to monetary announcements by the Federal Open Market Committee (FOMC) was investigated. For this, the event study methodology was con- ducted considering the BEKK-GARCH and DCC models. The results of the estimated MGARCH models indicate a significant transfer of volatility from the S&P500 index to the Ibovespa, but no persistently abnormal returns were observed on the dates of the FOMC announcements. However, on the dates when there was a statistically significant reaction by the Brazilian stock market, it was explained by elements of forward guidance present in the FOMC announcements. Together, the results of the two articles show relevant differences in the abnormal returns obtained through the classical event study methodology and through the methodology that used MGARCH models as support

8
  • ABNER SANTOS BELÉM
  • The Manifestation of Co-creation and Co-destruction of Value in the Customer Perception of Fintech and Its Relationship with Their Personality Traits

  • Líder : JOSIVANIA SILVA FARIAS
  • MIEMBROS DE LA BANCA :
  • ELUIZA ALBERTO DE MORAIS WATANABE
  • JOSIVANIA SILVA FARIAS
  • KARIM MARINI THOME
  • RICARDO TEIXEIRA VEIGA
  • Data: 28-jun-2023


  • Resumen Espectáculo
  • With the emergence of fintech companies in the financial sector, a new era has arisen for banks. In this context, the survival of these new companies becomes an intense challenge, necessitating a search for new paths for the development of their innovative business models. This involves creating an enhanced customer experience and adopting more participative approaches that result in the transformation of services and the creation of value through co-creation (value cocreation - VCC). However, these participative strategies do not always unfold as planned, often yielding negative results for either or both parties involved (customer and company), leading to value co-destruction (VCD). Consequently, customers who actively engage in service relationships with a company can create value by exhibiting expected traits and behaviors that facilitate the integration of resources. Conversely, they can destroy value when they fail to demonstrate the expected set of traits and behaviors. Analyzing the literature on this subject reveals a scarcity of quantitative research on the VCC and VCD behaviors of service customers/users and their relationship with personality traits. Therefore, this study examined the relationship between customers' personality traits and value co-creation and value codestruction in the context of fintech services. To achieve this, a quantitative, descriptive, and exploratory study was conducted, which involved the development of a data collection instrument. This instrument consisted of adapting scales already developed by authors Ogunbodede et al. (2022), Yi and Gong (2013), and Rammstedt and John (2007) to the study's reality. By applying this instrument in the form of an online questionnaire, 381 responses were collected from customers who regularly use Brazilian fintech services. Through the analysis of this data, employing exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and structural equation modeling (SEM), it was possible to validate the developed model, test five proposed hypotheses, and achieve the general and specific objectives of this dissertation. Finally, conclusions, limitations, and suggestions for future research in the field of service marketing were formulated, providing a deeper understanding of the relationship between personality traits, value co-creation, and value co-destruction in the context of fintechs.

9
  • Raphael Salviano de Souza
  • STRATEGIES FOR THE REVALUATION OF WASTE FROM ELECTRICAL AND ELECTRONIC EQUIPMENT IN BRAZIL: APPLYING PRINCIPLES OF THE CIRCULAR ECONOMY

  • Líder : PATRICIA GUARNIERI DOS SANTOS
  • MIEMBROS DE LA BANCA :
  • KARIM MARINI THOME
  • PATRICIA GUARNIERI DOS SANTOS
  • REGINA NEGRI PAGANI
  • SIMONE SEHNEM
  • Data: 18-sep-2023


  • Resumen Espectáculo
  • Waste from electrical and electronic equipment – WEEE currently figures as one of the fastest growing municipal solid waste streams in Brazil and in the world. The sectoral agreement for the implementation of a reverse logistics system for Brazilian electrical and electronic products was established in 2019 and represented a relevant step towards the institutionalization of appropriate measures for the destination and treatment of WEEE from equipment placed in the domestic market. However, according to Green Eletron (2021), only 3% of WEEE generated in the country is reintroduced into formal value chains. In addition, the effects of the sectoral agreement are reactive to the waste generated in the post-consumption period. Thus, there are no provisions that discuss the design and manufacturing processes of electrical and electronic equipment. In this scenario, the circular economy has been receiving special attention among academics and professionals for promoting the closing of the life cycle of products and the creation of new business models that contribute to economic growth and sustainable development. The objective of this dissertation is to propose strategies to improve the national WEEE revaluation chain through the institutionalization of circular economy principles in the design and manufacturing phases of electrical and electronic equipment. To this end, an applied, exploratory and descriptive research was carried out, with a predominantly qualitative approach, divided into two stages. First, in the theoretical stage, an integrative literature review was performed based on the Methodi Ordinatio protocol. Subsequently, in the empirical stage, individual semi-structured interviews (n = 12) were conducted with stakeholders of the sectoral agreement for electrical and electronic equipment products. The inputs collected in the interviews enabled the use of the SODA (Strategic Options Development and Analysis) method of problem structuring, which provides for the elaboration of individual cognitive maps and subsequent aggregation into a single map from validation by the research participants. Finally, it was found that, starting from the concept of circular economy, there are different strategies of retention, addition and recovery of value that can be applied to improve the chain of revaluation of WEEE in Brazil. Despite the emphasis on the design and manufacturing phases of equipment, these strategies go through the revision of the normative framework, especially related to the taxation of material from the disassembly and separation processes.

10
  • RAFAEL ANTUNES FIDELIS
  • INDIVIDUAL DIGITAL CAPABILITIES AS AN ANSWER TO BUSINESS CHALLENGES OF SMALL AND MEDIUM ENTERPRISES: A case study in a software company based on microfoundations theory
  • Líder : PAULO HENRIQUE DE SOUZA BERMEJO
  • MIEMBROS DE LA BANCA :
  • ANTONIO ISIDRO DA SILVA FILHO
  • GEORGE LEAL JAMIL
  • JOSIVANIA SILVA FARIAS
  • PAULO HENRIQUE DE SOUZA BERMEJO
  • Data: 29-sep-2023


  • Resumen Espectáculo
  • For Digital Transformation (DT) to be successful, organizations are required to integrate business planning with the implementation of Information and Communication Technologies (ICTs). In this sense, companies with individual digital capabilities may be able to carry out this process more effectively. While there is consensus on the importance of developing digital capabilities among employees, there is still a lack of studies on the impacts of individual digital capabilities aimed at organizational problems. This fact is even more evident in Small and Medium Enterprises (SMEs) of software development, which face diverse challenges and fundamentally depend on individual knowledge for their efficiency. Based on this research gap, this research aims to analyze how individual digital capabilities can mitigate the business challenges of software SMEs. To achieve this end, we propose qualitative research, of an applied nature and with an exploratory objective, incorporating a Systematic Literature Review (SLR) and a case study with a company in this segment and size. This research is based on the theoretical lens of microfoundations, which observe individual-level aspects that shape elements and characteristics at the group level. As a result, this study seeks to contribute to the guidance of managers, entrepreneurs, and researchers about the role of individual digital capabilities in solving organizational problems based on DT.

11
  • Anna Paula de Souza Cunha
  • The municipal executive and the development of political-relational capabilities in a network context of public policies: a case study on the National Program for Strengthening Family Agriculture in Goiás.
  • Líder : DIEGO MOTA VIEIRA
  • MIEMBROS DE LA BANCA :
  • DIEGO MOTA VIEIRA
  • FRANCISCO ANTONIO COELHO JUNIOR
  • CAIO CESAR DE MEDEIROS COSTA
  • LIA DE AZEVEDO ALMEIDA
  • Data: 30-oct-2023


  • Resumen Espectáculo
  • With a prominent importance within studies in Public Administration, public policy networks and state capabilities configure the two central themes of this work. The combination of these important concepts sought to point out how a given program from the National Family Farming Policy network develops its relational and political capacity in the best way, taking into account the environment considered. Therefore, the objective of the present work is to analyze how the municipal sphere of the state of Goiás manages to acquire and activate political-relational state capabilities through network action for the implementation of the National Program for Strengthening Family Agriculture (PRONAF). The theoretical framework focused on covering the main points about public policy networks and state capabilities, along with historical milestones and description of PRONAF and the trajectory of family farming in the Brazilian context, in order to contemplate what is analyzed in the results chapter. As a method, we decided on a qualitative approach along with the case study, with justification around the characteristics of observation, interpretation and role of the researcher within the research and analysis of their data, combined with the descriptive and exploratory nature of the study. Data collection was carried out using the interview technique, conducted using a semi-structured script and based on the literature on the two main themes raised here. The results obtained demonstrated how the municipal level can work to develop better political-relational capabilities in its dealings with other bodies linked to the issue of family farming, different spheres of government and civil society, raising barriers and challenges for better implementation of PRONAF and the importance of strengthening ties in achieving similar goals and positive impacts on society

12
  • Anderson da Silva Gomes
  • Good Judicial Management Practices: Analysis of the Development and Adoption Process in the Court of Justice
  • Líder : TOMAS DE AQUINO GUIMARAES
  • MIEMBROS DE LA BANCA :
  • TOMAS DE AQUINO GUIMARAES
  • JOSIVANIA SILVA FARIAS
  • MARINA FIGUEIREDO MOREIRA
  • FABRICIO CASTAGNA LUNARDI
  • Data: 19-dic-2023


  • Resumen Espectáculo
  • Best Judicial Management Practices (BPJ) are organisational innovations with the potential to contribute to increasing procedural delivery and performance in courts of justice. Its absorption responds to social, economic and political demands for a more efficient, fair and accessible jurisdictional provision. However, the phenomenon has been little studied. This paper considers BPJ as outstanding innovative procedures, methods and management techniques recognized as potentiators of judicial performance and has as its general objective to identify and describe the process of development and adoption of BPJ under the perception of key actors of the Court of Justice of the Federal District and Territories (TJDFT), awarded by the Innovare Institute and the National Council of Justice (CNJ) in this regard. To this end, these practices were mapped and their adoption and development process were analyzed in depth. A longitudinal survey was carried out from December 2018 to September 2023 and documentary research techniques and interviews were used in data collection, which were processed through content analysis. The results showed that steps and factors in the process of adoption and development of BPJ interact dynamically, shaping the path of each innovative practice. Idea generation has been found to thrive in a nurturing organizational culture that fosters creativity, collaboration, and relative risk-taking. Adaptable, yet consistent and strategic support from leadership, team engagement, and the availability of resources proved to be essential in this process.

13
  • Marcellus Silveira Curvello Lopes
  • THE SERVICE ECOSYSTEM AND CO-CREATION OF VALUE IN THE CLUB CONTEXT
  • Líder : KARIM MARINI THOME
  • MIEMBROS DE LA BANCA :
  • JOSIVANIA SILVA FARIAS
  • KARIM MARINI THOME
  • NELSIO RODRIGUES DE ABREU
  • SIEGRID GUILLAUMON DECHANDT
  • Data: 20-dic-2023


  • Resumen Espectáculo
  • Clubs are groups where people come together to interact, play sports, hold events, socialize or simply be outdoors. Many of these clubs, like those in Brasília, are considered historical institutions of their cities and still resist changes over time, even in an increasingly competitive world with more leisure options. This work sought, from the perspective of value co-creation derived from the dominant logic of service, to investigate how clubs in the Federal District state in Brazil operate in their routines and how they interact with each other, seeking to improve the service they offer. The research objectives were to characterize the service ecosystem in the context of these clubs, map the actors and institutions and characterize the co-creation mechanisms between the organizations in this ecosystem. By conducting in-depth interviews with participants from three different clubs and the employers' union, in addition to the researcher's non-participant observation, results were obtained for several key concepts, categorized by their respective levels of analysis, that were based off the work of Reynoso, Barile, Saviano and Spohrer's (2018), used to guide this research. It was found that, despite interesting characteristics such as the idea of mutual non-aggression between clubs and initiatives to integrate resources between them, it cannot be said that there is a service ecosystem in this club sector, and that co-creation of value occurs in an incipient way. Actions were suggested to encourage the co-creation of value within this emerging ecosystem and an agenda for future research was also made available.

Tesis
1
  • PATRICIA GOMES REGO DE ALMEIDA
  • ARTIFICIAL INTELLIGENCE GOVERNANCE IN PUBLIC ORGANIZATIONS: APPLICATION OF FUZZY AND CRISP-SET QCA FOR PROCESSES AND PRACTICES THAT CONSIDER PRINCIPLES ETHICAL
  • Líder : CARLOS DENNER DOS SANTOS JUNIOR
  • MIEMBROS DE LA BANCA :
  • CARLOS DENNER DOS SANTOS JUNIOR
  • HERBERT KIMURA
  • ELAINE MOSCONI
  • PEDRO JACOME DE MOURA JUNIOR
  • RAQUEL JANISSEK MUNIZ
  • Data: 14-feb-2023


  • Resumen Espectáculo
  • The race for regulation and AI global governance has advanced in the field of discussions which fostered many proposals for legislation and the defense of ethical principles’ definition by researchers, public and private managers, government officials, jurists, legislators and by society itself. While observing this challenging movement for all stakeholders, public organizations that produce AI systems are faced with the need to structure themselves to offer digital services based on AI systems that consider ethical principles. This research aimed to investigate whether public organizations have incorporated the guidelines presented by the academy, by legislation and by international standards, to their governance and management models in the production of AI systems that consider ethical principles. The investigation began with bibliographic research on AI regulation and AI governance, which supported the design of an AI regulation and governance framework that encompasses public and private institutions in a country, the AIR – Artificial Intelligence Regulation framework. Eleven propositions were elaborated on the processes and practices recommended by the academy, by the legislation under discussion and by international standards for the implementation of AI governance. A search was carried out in public organizations that had AI systems in operation. As a result, a sample was composed of twenty-eight public organizations, distributed in seventeen countries. With an exploratory and descriptive purpose, through a qualitative-quantitative analysis approach, the Quantitative Comparative Analysis (QCA) method was carried out, in crisp-set and fuzzy modes, both based on questionnaire responses. The QCA results joined to the interviews and public documents’ content analysis. The results supported a few findings in the studied sample: a) how organizations that were most advanced in the implementation of AI governance combined processes and practices distributed at different levels of the organization, aiming at the development of reliable AI systems; b) how they used drivers to help AI governance implementation; and c) how they faced the obstacles in such journey. A framework was built regarding how the joint participation between business units and the IT unit can be adjusted to respond to situations involving AI systems outsourcing, and to expand the benefits of government recommendations (soft laws). As theoretical contributions, the research highlights the need for collaboration between stakeholders in complex intra and interorganizational relationships supported by the Stakeholder Theory; as well as efforts to ensure accountability as an ethical principle which is part of AI governance, supported by the Agency Theory. In addition to the AIR framework, a second framework was elaborated on how processes and practices are distributed in a public organization, with a partnership between the business area and the IT area, in an AI governance model. As a contribution to managers and researchers, in addition to knowledge of the transformations identified in organizations, the research presented an integrated model of governance and management processes and practices, which extend from the strategic level to the operational level of a public organization for its AI governance implementation. By this way, it is expected that public organizations can add itself into its country's AI governance, and thus joins to the global AI governance movement.

2
  • Fabio Augusto Scalet Medina
  • TESTS ON OPERATIONAL RISK
  • Líder : HERBERT KIMURA
  • MIEMBROS DE LA BANCA :
  • FABIANO GUASTI LIMA
  • ELI HADAD JUNIOR
  • HERBERT KIMURA
  • LEONARDO FERNANDO CRUZ BASSO
  • RAUL YUKIHIRO MATSUSHITA
  • Data: 27-feb-2023


  • Resumen Espectáculo
  • This Doctoral Thesis contains Essays on Operational Risk in the banking sector, which gained importance after the disclosure of the Basel Accords, due to the large capital consumption to face this risk and its management challenges, since identification and measurement until mitigation. This Thesis contains a literature review and systematic classification of scientific articles published on the subject and the results obtained in the search to verify whether the operational risk events of a national bank had an impact with the new coronavirus pandemic, as well as which internal variables of the bank may influence operating losses in the post-pandemic period. Finally, a methodology is proposed for conducting Operational Risk Stress Tests.

3
  • Flavio Saab
  • THE QUALITY OF THE REGULATORY IMPACT ANALYSIS IN BRAZILIAN FEDERAL REGULATORY AGENCIES

  • Líder : SUYLAN DE ALMEIDA MIDLEJ E SILVA
  • MIEMBROS DE LA BANCA :
  • NATASHA SCHMITT CACCIA SALINAS
  • ADALMIR DE OLIVEIRA GOMES
  • ALKETA PECI
  • DIEGO MOTA VIEIRA
  • SUYLAN DE ALMEIDA MIDLEJ E SILVA
  • Data: 13-mar-2023


  • Resumen Espectáculo
  • This thesis examines regulatory impact analysis - RIA as a tool to support decision-making in federal regulatory agencies in Brazil. Despite its wide use, there are few studies that assess the quality of RIA and that examine its analytical capacity to support good decisions. The available studies are concentrated in the United States and Europe and adopt limited evaluation criteria. To contribute to the construction of knowledge on the subject, this thesis has the general objective of investigating the quality of RIAs carried out by Brazilian federal regulatory agencies. To achieve this general objective, the thesis was organized into three independent but complementary studies. Each study aims to achieve a specific objective: (i) to understand the current state of the literature on RIA quality assessment; (ii) evaluate the quality of AIRs carried out by Brazilian federal regulatory agencies; (iii) ascertain the factors that influenced the quality of RIAs carried out by Brazilian federal regulatory agencies. The first study was carried out through a literature review, provided an overview of the quality of RIA in different countries and contributed with concepts, methods and approaches on the subject. In the second study, an evaluation instrument was developed with 50 quality criteria, which was applied to evaluate 21 RIAs carried out by Brazilian regulatory agencies. It was identified that the impact analysis in the country presents important weaknesses and inconsistencies. The third study investigated, through documentary research and interviews, the bureaucratic, political and institutional factors that may explain the low quality of RIA in Brazilian agencies. The analysis of the three studies allowed knowing the state of the art on the subject, identifying the weaknesses of RIA in Brazilian regulatory agencies and exploring the explanatory factors of its low quality. As practical contributions, paths were indicated for Brazil to adopt actions, strategies and procedures that qualify RIA and increase the effectiveness of regulation in the country. A research agenda was also proposed that can contribute to the advancement of knowledge on the subject.

4
  • ELOISA GONCALVES DA SILVA TORLIG
  • ACCESS TO RIGHTS AND JUSTICE FOR HOMELESS PEOPLE: The case of POP Centers in the Federal District

  • Líder : ADALMIR DE OLIVEIRA GOMES
  • MIEMBROS DE LA BANCA :
  • ADALMIR DE OLIVEIRA GOMES
  • TOMAS DE AQUINO GUIMARAES
  • ADRIANA GOURLART DE SENA ORSINI
  • MARIA TEREZA AINA SADEK
  • PEDRO LUIZ COSTA CAVALCANTE
  • Data: 25-may-2023


  • Resumen Espectáculo
  • This research acknowledges new approaches and challenges in access to justice studies, expanding the term to "access to rights and justice (ARJ)", considering a trajectory of citizenship and social inclusion of vulnerable groups that extends beyond the legal sphere, involving various public services and the participation of diverse actors. Adopting an interdisciplinary approach, the research aims to explain how the institutional arrangements of POP Centers influence access to rights and justice for homeless people in the Federal District (DF). To do so, primary and secondary data from various sources are used. The triangulation of techniques and strategies for complex social phenomena (TRI-COMPLEX) demonstrates how data collection was conducted, using participant observation, in-depth unstructured interviews, and thematic content analysis. The core of the research lies in the configuration of institutional arrangements between the POP Centers/DF and the rights defense agencies, exploring central aspects of this structure, including its limitations and potentialities. The results indicate that joint initiatives are conducted through formal action instruments within specific programs, but not necessarily integrated, mainly using informal coordination mechanisms. The research reveals a scarcity of collaborative spaces for joint action planning, setting common goals and objectives, and active participation of the homeless population. In addition, it was found that POP Centers/DF face autonomy limitations in policy implementation, a situation of violence in daily work relationships, as well as mental health problems of employees, urgently requiring management attention. Other relevant aspects of the study include: i) the profile of the homeless population; ii) the continuum of articulation between POP Centers and various institutions; iii) the different layers of access to POP Center services; iv) proposals for projects that can be implemented within the units. A specific section was reserved for the main findings of the research, addressing theoretical and practical implications, and setting a research agenda. Finally, the access to rights and justice model proved to be compatible with practical application, considering not only broad changes but also everyday practices, in which rights protection must constitute an unquestionable priority, forming subjects (and not objects) of rights.

5
  • Bruno Batista de Carvalho Luz
  • Legitimacy of constitutional courts in crisis contexts: from jurisdiction boundary expansion to managing disruption practices

  • Líder : EDSON RONALDO GUARIDO FILHO
  • MIEMBROS DE LA BANCA :
  • EDSON RONALDO GUARIDO FILHO
  • ADALMIR DE OLIVEIRA GOMES
  • SUZANA BRAGA RODRIGUES
  • MARIO PROCOPIUCK
  • SAMIR ADAMOGLU DE OLIVEIRA
  • Data: 31-may-2023


  • Resumen Espectáculo
  • The general objective of this thesis was to analyze how social tensions arising from crisis contexts influence the legitimacy of constitutional courts. In this sense, it is argued that the performance of these organizations, when demanded for greater prominence, can erode their authority. This is the case of jurisdiction boundary expansion, which may result in greater social clashes and judgments that weaken the institutional position of these organizations. In moments of crisis, the prominence and the risk of expansion and its dysfunctional consequences increase. This attrition is caused by the conversion of the factual crisis into a discursive crisis. This may require the need for disruption management strategies as an effort to moderate the loss of institutional capital of the court and the game of interactions in the field. The paper, therefore, focuses on constitutional courts as organizations immersed in society, indicating risks associated with the actions taken, the discourses delivered, social support and societal crisis. The specific objectives of this study were developed in Chapters 2 to 5, structured in the form of four individual and interdependent articles, preceded by a general and integrative introduction presented in Chapter 1 and succeeded by Chapter 6, in which the general conclusions and recommendations arising from the research are addressed. Chapter 2, theoretical in nature, characterized constitutional courts as institutionalized organizations and the conditions to their legitimacy. Chapter 3, of theoretical nature, analyzed how social tensions arising from crisis contexts influence the legitimacy of constitutional courts. Chapter 4, empirical in nature, analyzed how jurisdiction boundary expansion influenced the authority of the Supreme Federal Court of Brazil (STF) in the context of the coronavirus crisis in Brazil in the period from 2020 to 2022. Chapter 5, empirical in nature, investigated how the STF's authority crisis was influenced by moderation mechanisms in the context of the coronavirus crisis in Brazil in the period from 2020 to 2022. Documentary data from legal sources, debates, exhibits, institutional portals, books, and media materials were used. Interviews with representatives of various categories of society actors were also used. The results pointed to: (i) the design of a field of visibility and criticism around the legitimacy of the STF from the identification of three frames: offensive, moderating and defensive and (ii) jurisdiction boundary expansion as an interpretative phenomenon delineated in the field from legal, normative and responsive logics; (iii) legitimacy dissonance as a dysfunction of judicial expansion that, by framing actions and their social repercussions, weakens the authority of the courts through the attrition of institutional capital at the levels of legal actors, legal organization, legal field and legality and; (iv) the management of rupture as a set of strategies to moderate dissonances of legitimacy based on segmented tactics in discursive, symbolic, relational and procedural modalities. The results contribute to the promotion of interdisciplinary dialogue between the fields of law, political science, organizational studies and administration of justice insofar as they deepen issues related to the political-discursive nature of the problem of legitimacy of institutionalized organizations.

6
  • Cayan Atreio Portela Bárcena Saavedra
  • Essays in Machine Learning Applications in Credit Risk

  • Líder : HERBERT KIMURA
  • MIEMBROS DE LA BANCA :
  • HERBERT KIMURA
  • JULIANA BETINI FACHINI GOMES
  • ELI HADAD JUNIOR
  • FABIANO GUASTI LIMA
  • LEONARDO FERNANDO CRUZ BASSO
  • Data: 31-may-2023


  • Resumen Espectáculo
  • The use of machine learning models for decision making is consolidated in the industry. Machine learning automated solutions are part of the expected credit loss estimation process. The present work investigates credit risk applications to estimate the default probability parameter. Different challenges, that arise at different stages of the automation pipeline, are addressed. The first chapter, investigates the use of sensitive variables when estimating probability of default. Different strategies, from pre-processing step do modeling classifier algorithms, are combined to identify the drop in performance caused by the absence of features that might bring sensitive information. The second chapter uses Survival Analysis to estimate probability of default. Since the implementation of International Financial Reporting Standard 9 (IFRS 9), the method required for estimating the PD parameter has experienced significant changes, demanding frequent improvement on techniques to comply with the new regulation. The third chapter propose a statistical learning method that incorporate information on prepayment, as a secondary risk, when estimating the probability of default. In this way, this work provides an overview of applications in PD estimation, using different datasets, and different methods of machine learning algorithms.

7
  • OMAR OURO-SALIM
  • Institutional Isomorphism in the Circular Economy of Food Waste: A comparison between Brazil (South America) and Togo (Sub-Saharan Africa)
  • Líder : PATRICIA GUARNIERI DOS SANTOS
  • MIEMBROS DE LA BANCA :
  • PATRICIA GUARNIERI DOS SANTOS
  • DIEGO MOTA VIEIRA
  • KARIM MARINI THOME
  • ANDREA LAGO DA SILVA
  • SIMONE SEHNEM
  • Data: 07-jun-2023


  • Resumen Espectáculo
  • The Linear Economy (LE), inherited from the 19th-century Industrial Revolution, has reached its limit due to the depletion of natural resources. In this context, it is still concerning that 1.3 billion tons of food are wasted worldwide each year. Globally, food waste poses challenges for governments, international organizations, and scientists, with negative impacts on the environment and food security. Due to increasing waste rates and the complexity of food supply chains worldwide, the transition of the food supply chain towards a Circular Economy (CE) is essential for a sustainable food system. The CE focuses on the revaluation of waste to be used as materials with added value. It is a sustainable economy recommended by developed countries and is currently being expanded in developing countries. This study aims to analyze food waste mitigation in restaurants and its valorization by NGOs in Brasília (Brazil/South America) and Lomé (Togo/Sub-Saharan Africa) from the perspective of the Circular Economy and Institutional Theory. In this context, a quanti-qualitative study was conducted through the perception of restaurant and NGO actors in both countries. The questionnaires were distributed via social networks and in printed format to the research participants. Data comparison was performed through content analysis and triangulation. It is emphasized that Institutional Theory was proposed as a theoretical lens for the isomorphic convergence of circular practices and provides an in-depth analysis of institutional pressures that can facilitate their implementation. The results indicate the need for a holistic and systemic approach to effective food waste management systems, based on a consolidated theory, including the development of uniform definitions of food loss and waste, as well as accessible and comparable food waste data. However, further consistent research in the field of Circular Economy of food waste in developing countries is still needed. Additionally, actor awareness, collaboration among actors, financial support, and the presence of strong and appropriate institutions at all levels are essential. Furthermore, there was observed limited adoption of CE strategies in restaurants and CE-like waste management practices in NGOs. This study contributes to scientific advancement as it identified research gaps that can guide future studies and public policies in this field. Finally, it is emphasized that this research can still bring economic, social, and environmental benefits, especially in the context of developing countries, considering waste revaluation. Moreover, these gains can serve as discussion points for the implementation of measures that mitigate food waste

8
  • Leonardo Ferreira de Oliveira
  • ENSAIOS SOBRE CAPACIDADE DE INOVAÇÃO EM TRIBUNAIS

  • Líder : TOMAS DE AQUINO GUIMARAES
  • MIEMBROS DE LA BANCA :
  • FABRICIO CASTAGNA LUNARDI
  • GARDENIA DA SILVA ABBAD
  • LUCIANO ROSSONI
  • MARCOS DE MORAES SOUSA
  • TOMAS DE AQUINO GUIMARAES
  • Data: 29-sep-2023


  • Resumen Espectáculo
  • Esta pesquisa tem como objetivo identificar e medir os principais fatores associados com a capacidade de inovação em tribunais. A inovação é um tema que tem crescido no âmbito do setor público, incluindo o Poder Judiciário, despertando interesse de acadêmicos e de gestores públicos por seu potencial de resposta aos inúmeros desafios da sociedade na atualidade. A busca pelo incremento da eficiência e da eficácia tem impulsionado o desenvolvimento e a adoção de inovações em tribunais, os quais, dada sua influência no desenvolvimento social e econômico dos países, se constituem em assunto de grande relevância. Todavia, carecem estudos que abordem a capacidade de inovação nos tribunais. Visando contribuir para melhor compreensão do tema e para preencher essa lacuna de pesquisa, foram desenvolvidos os estudos dessa tese. Dessa forma, os Capítulos 2, 3 e 4 respondem a objetivos específicos da tese, enquanto os capítulos 1 e 5 tratam, respectivamente, da introdução e das conclusões e recomendações da pesquisa. O Capítulo 2 traz a sistematização da literatura científica recente, propondo um referencial teórico explicativo sobre os principais fatores associados à capacidade de inovação nos tribunais, a saber: Liderança, Comportamento de Equipe, Colaboração, Recursos Organizacionais, Gestão do Conhecimento e Tecnologia da Informação. Apoiadas na discussão das implicações teóricas e práticas do referencial, são apresentadas seis proposições a serem testadas com pesquisas empíricas. O Capítulo 3 faz uso de métodos qualitativos e quantitativos, compreendendo entrevistas em profundidade com 17 juízes e 13 servidores do Poder Judiciário brasileiro. Recorrendo à análise de conteúdo, foram investigados os dados recolhidos, corroborando o estudo realizado no Capítulo 2 e revelando o protagonismo de alguns dos fatores que permitem a capacidade de inovação nos tribunais: Liderança e Comportamento de Equipe. As conclusões do Capítulo 3 reforçam que é fundamental para a capacidade de inovação nos tribunais ter pessoas treinadas em métodos e técnicas de inovação, com disponibilidade de tempo, engajamento e participação tanto na equipe quanto nas posições de liderança. Surge também como fundamental conciliar estes fatores com a Colaboração dos atores-chave, tendo apoio em outros fatores que podem ser vistos como secundários: Recursos Organizacionais, Gestão do Conhecimento e Tecnologia da Informação. O Capítulo 4 também utiliza métodos qualitativos e quantitativos para construir a Escala de medição da capacidade de inovação nos tribunais. Os itens da escala inicial foram validados com o auxílio de 11 juízes e servidores, especialistas no assunto, que cumpriram o papel de avaliadores quanto à clareza da linguagem, à pertinência prática e à relevância teórica das assertivas da escala. A análise dos dados contou com a utilização do Coeficiente de Validade de Conteúdo. Em seguida, foi feita a coleta de dados resultando em 354 questionários respondidos pelos participantes da pesquisa, sendo 62 juízes e 292 servidores do judiciário brasileiro. Os procedimentos de análise dos dados foram realizados por meio de Análise Fatorial Exploratória, Análise Fatorial Confirmatória e Modelagem de Equações Estruturais. O estudo constata que os principais fatores que impulsionam a inovação nos tribunais podem ser resumidos em quatro fatores com alta interdependência entre eles: Liderança, Engajamento da Equipe, Colaboração e Gestão da Informação e do Conhecimento. Os fatores Liderança e Engajamento da Equipe surgiram como de maior influência na percepção da capacidade de inovação nos tribunais no que diz respeito, respectivamente, à unidade da equipe e à organização. Assim, considerando o conjunto de estudos, vistos aqui como ensaios sinérgicos e complementares sobre a capacidade de inovação nos tribunais, foi possível aprofundar a lacuna de pesquisa no contexto atual do Judiciário brasileiro. Espera-se que este trabalho possa auxiliar no preenchimento de lacunas no campo científico e que seus achados possam contribuir para futuros estudos e melhorias nas práticas de gestão dos tribunais.

9
  • Luiz Fernando Câmara Viana
  • “In the face of a shock: Innovation and regional resilience in an emerging economy.”
  • Líder : VALMIR EMIL HOFFMANN
  • MIEMBROS DE LA BANCA :
  • VALMIR EMIL HOFFMANN
  • KARIM MARINI THOME
  • PATRICIA GUARNIERI DOS SANTOS
  • ISABEL DIEZ-VIAL
  • AURORA CARNEIRO ZEN
  • Data: 13-dic-2023


  • Resumen Espectáculo
  • Events causing negative economic effects, such as the 2008–2010 financial crisis, the Covid-19 pandemic, and the conflict in Ukraine, have impacted regional economies and sparked interest in both the antecedent conditions that enable the prediction of regional resilience and the mechanisms activated in response to a shock. In this context, this thesis assessed innovation, both beforehand and in reaction to a shock, in the process of regional resilience. A multi-method research was carried out to accomplish this objective, divided into four interdependent studies. Initially, a scope review went through the Scopus and Web of Science databases and analyzed 48 theoretical-empirical papers using the MaxQDA software and a multiple correspondence analysis supported by R Language packages. Later, a logistic regression verified the relationship between pre-shock innovation proxies and the regional resilience of the 101 most populous Brazilian municipalities regarding the effects of the Covid-19 pandemic. Ensuing investigations delved deeper into the mechanisms of reaction to the shock and the contributions of regional actors. The first study is a pilot carried out in the footwear industry cluster of São João Batista, Santa Catarina, with data collected through interviews with a semi-structured script and thematic analysis with thematic saturation. This exploratory-descriptive research has a structural role in the thesis, as it provides the basis for the analysis (sub)categories and conducts the number of participants in the next study. A multiple case study was then performed with the footwear industries of Franca, São Paulo state, and Campina Grande, Paraíba state. In addition to the interviews, this empirical research used secondary data. Furthermore, complementing the thematic analysis, a quantitative content analysis was conducted using the KH Coder software. Taken together, the findings show that there was a narrow view of innovation as a predictor of regional resilience or even a broad view regarding adaptive capacity. They also reveal that pre-shock levels of innovation did not increase the likelihood of resilience in the Brazilian municipalities analyzed, which did not allow the confirmation of the supposed positive association. In addition, a view into the effects of the shock showed that workers, outsourced companies providing parts of the production process and small factories were particularly affected. Specifically in the São João Batista cluster, it also occurred the emigration of skilled workers, informed by real estate rental prices. In the cases analyzed, the reaction included measures of cost containment, status quo preservation, support provision, and incremental innovations. These innovations emerged as an attempt to mitigate the negative effects and provoke economic recovery. However, the response was not symmetrical in the examined cases, demonstrating the occurrence of territory and portfolio effects. These findings have theoretical implications. The thesis shows that innovation is not a sufficient determinant factor of regional resilience, but there are signs of a recursive process between the phenomena, which is a cause of concern for regions in emerging or underdeveloped economies. When a shock happens, the reaction emerges from heterogeneous actions and interactions that oppose the division between moments of absorption and response. In this context, the association proposed is that the adaptability dimension influences resistance and recovery, as well as shapes vulnerability to future events. Moreover, the conclusions of this thesis provide guidelines for developing strategies and public policies to achieve more resilient regions.

2022
Disertaciones
1
  • Fabio Rodrigues Pereira
  • The Influence of Leadership Styles on Individual Performance in the Chamber of Deputies

  • Líder : FRANCISCO ANTONIO COELHO JUNIOR
  • MIEMBROS DE LA BANCA :
  • FRANCISCO ANTONIO COELHO JUNIOR
  • GARDENIA DA SILVA ABBAD
  • DIANA VAZ DE LIMA
  • PEDRO MARQUES-QUINTEIRO
  • Data: 28-jul-2022


  • Resumen Espectáculo
  • The relationship between the manifestation of leadership styles and work performance has, over the years, aroused interest in research in organizational and work psychology and in administration. This study aimed to empirically examine the predictive effect of leadership styles on the performance of servants in the Chamber of Deputies, based on the perception of subordinates. To verify the proposed relationship, a mixed method approach was used. In the qualitative approach, an individual performance measure was constructed and proposed based on 11 in-depth interviews carried out with specialists (managers and technicians from the Directorate of Human Resources) of the Organization under study, which was then submitted to content analysis. . This measure was based on the 'quality' and 'quantity' dimensions of the performance performed, then submitted to semantic validation and by judges. To assess the 'transformational', 'transactional' and 'laissez-faire' leadership styles, different measures already validated were associated, the Multifactor Leadership Questionnaire (MLQ), the Transformational Leadership Inventory (TLI) and the Leadership Reward and Punishment Behavior Questionnaire (LRPQ). In the quantitative approach, the questionnaire on leadership styles and individual performance was applied via an online survey to an approximate population of 1,300 civil servants. A sample of 169 respondents (13%) was obtained. For the statistical analysis of the data, the exploratory factor analysis technique was applied, which showed some evidence of the internal validity of the research instrument. The standard multiple linear regression technique was also applied to test the predictive relationship between leadership styles and individual performance. As a result, a structure was identified for the leadership measure, formed by two factors (Factor 'Transformational Leadership and Laissez-Faire' and Factor 'Transactional Leadership'). For the individual performance measure, a unifactorial structure was identified in its 'quality' and 'quantity' dimensions. The results also confirmed, for the investigated sample, the positive prediction (R2 adjusted = 14.6%) of transformational and laissez-faire leadership styles on individual performance from the perspective of followers (Beta = 0.387). There was no statistically significant effect of the prediction of transactional leadership on performance, nor of personal and professional variables. As limitations, we highlight the small sample size obtained, as well as the data collection having taken place at the height of the COVID-19 pandemic, which made it impossible to carry out face-to-face techniques for collecting and analyzing information. This work sought to reduce research gaps mentioned in the literature in the field of knowledge in Organizational and Work Psychology and in Administration, and presented practical recommendations in view of the results found. Finally, a research agenda was proposed to develop an understanding of the operationalization of the constructs in the studied organization and in public administration in general.

2
  • Samuel Falcão Borges de Lima Vieira
  • SOCIAL ENTREPRENEURSHIP BETWEEN BUSINESS AND SOLIDARITY LOGIC: A CRITICAL ORGANIZATIONAL STUDY

  • Líder : MARCUS VINICIUS SOARES SIQUEIRA
  • MIEMBROS DE LA BANCA :
  • PEDRO HENRIQUE ISAAC SILVA
  • EDUARDO PAES BARRETO DAVEL
  • MARCUS VINICIUS SOARES SIQUEIRA
  • SUYLAN DE ALMEIDA MIDLEJ E SILVA
  • Data: 08-ago-2022


  • Resumen Espectáculo
  • The present study aims to understand how the political, ideological and managerial discourse of social entrepreneurship is shaped, in view of the contradictions between the market logic of the business constitution and the logic of solidarity that permeates social actions. Based on a theoretical framework grounded on critical organizational studies, this research, of exploratory nature and qualitative approach, used the theoretical-methodological assertions of Critical Discourse Analysis (CDA) by Norman Fairclough to identify the answers to the research objectives in the discursive and social practices of the investigated individuals. In this sense, in-depth interviews were carried out with components of an organization inserted in the social entrepreneurship sector. The corpus of analysis was coded in order to define the categories of analysis: (a) management; (b) neoliberal rationality; (c) conflicts and contradictions; and (d) subjectivity. The categories were also defined in order to collaborate with the achievement of the specific objectives of this research. By means of the theoretical-methodological framework defined for the research, it was possible to carry out a discussion on the way in which the subjectivity of individuals is impacted by the managerial ideology and by the predominance of instrumental and neoliberal rationality. It is concluded that the investigated individuals operate in an organizational field full of contradictions, whose discourse, that promotes social justice, and apparently emancipating, actually opens the way for the reproduction of a hegemonic ideology, centered on the market logic, in which the self-entrepreneurship presents itself as a guiding aspect of individual conduct, including in the sphere of promoting social well-being.

3
  • Flávio Diogo Luz
  • AGENDA-SETTING AND DECISION MAKING FROM THE MULTIPLE STREAMS´ PERSPECTIVE: THE CASE OF THE "NOVO REGIME FISCAL"

  • Líder : DIEGO MOTA VIEIRA
  • MIEMBROS DE LA BANCA :
  • DIEGO MOTA VIEIRA
  • FRANCISCO ANTONIO COELHO JUNIOR
  • SUYLAN DE ALMEIDA MIDLEJ E SILVA
  • ANA CLÁUDIA NIEDHARDT CAPELLA
  • Data: 29-ago-2022


  • Resumen Espectáculo
  • This work is in the field of public policy analysis, based on the use of the Multiple Streams Model (MSM) with recent updates of the international literature, including the theoretical support of the New Historical Institutionalism (NHI), in order to emphasize the institutions and its influence on institutional changes. To this end, a case study was used on the New Fiscal Regime (NRF), a fiscal rule adopted through Constitutional Amendment 95, of December 15, 2016, of great relevance and transversality in terms of public policies. Previous researches have been limited to investigating the legal adequacy or social and economic impacts of the NRF. In order to fill these gaps, the present study presents a recent historical survey of the federal fiscal rules, describes the agenda-setting and decision-making processes of the NRF, analyzes the main factors that contributed in each of these stages, so to fulfill its main objective which is to understand the context and the fundamental factors for the adoption of the NRF. Therefore, this research was based on analysis of documents, from the Executive and Legislative branches, and news from the media in general published in 2016, as well as interviews with relevant actors in the process. The collected data were submitted to content analysis, with the aid of software. The results indicate the feasibility of the updated model and, thus, with the operationalization of the proposed model, they contributed to the evolution of the MSM. The protagonism of the flows of problems and alternatives in the first coupling and of the flows of alternatives and political in the second coupling were identified. The fundamental factors for opening the window of opportunity, as well as the differentiated action of the entrepreneurs in each coupling.

4
  • EULLER DE SÁ BARROS
  • PREDICTORS OF CRAFT BEER PURCHASE INTENTION: A STUDY BASED ON THE THEORY OF PLANNED BEHAVIOR AND FOOD-RELATED LIFESTYLE

  • Líder : SOLANGE ALFINITO
  • MIEMBROS DE LA BANCA :
  • SOLANGE ALFINITO
  • ELUIZA ALBERTO DE MORAIS WATANABE
  • KARIM MARINI THOME
  • Marconi Freitas da Costa
  • Data: 31-ago-2022


  • Resumen Espectáculo
  • This research aimed to investigate the predictors and its effects on the purchase intention of craft beers from the use of an extended model of the Theory of Planned Behavior (TPB) and the Food-Related Lifestyle (FRL). Variables established as predictors of purchase intention of craft beer were: attitudes, subjective norms, perceived behavioral control, previous purchase behavior, food involvement, food innovation and food responsibility. The methodological design was a survey with the application of an online questionnaire. Participants are Brazilian consumers, over 18 years old. The research sample had 710 valid cases. In the data analysis, exploratory factor analysis and structural equation modeling techniques were used. The results show evidence that the variables Attitudes, Past Purchase Behavior and Food Responsibility have a significant effect as predictors of the intention to purchase craft beers and that the relationship between innovation and purchase intention is mediated by attitudes and previous consumption. The model obtained by the study explains 72% of the variance of behavioral intention. The research identified the segmentation of consumers into five groups with different characteristics. Limitations and practical implications of the research were considered in the discussions. Future studies may consider using longitudinal or experimental designs in order to verify the existence of causal relationships. Qualitative studies can also be done based on the results found.

5
  • YURI DE SOUZA ODAGUIRI ENES
  • Online brand personality and customer relationship in e-commerce: proposition of measurement models

  • Líder : GISELA DEMO FIUZA
  • MIEMBROS DE LA BANCA :
  • GISELA DEMO FIUZA
  • PATRICIA GUARNIERI DOS SANTOS
  • SOLANGE ALFINITO
  • THELMA VALERIA ROCHA RODRIGUES
  • Data: 09-dic-2022


  • Resumen Espectáculo
  • E-commerce has spread widely in the last decade, achieving intensified growth during the period of the COVID-19 pandemic. Through the competitive advantages of e-commerce, it has become a worldwide phenomenon characterized by its convenience, ease of access and price competitiveness, and the variability of products and services offered. Thus, Relationship Marketing and Customer Relationship Management (CRM) strategies have become essential for the conquest and maintenance of market shares, adapting to the virtual context as a way to ensure customer loyalty, commitment and satisfaction. Furthermore, the success of relationship marketing in e-commerce sites is related to the levels of anthropomorphization attributed by the consumer, an aspect related to brand personality. Thus, the brand personality contributes as a source of inputs required for the strategic positioning of organizations, especially when associated with relationship marketing. In this way, the present study has the main objective of developing measurement models of brand personality attributed by e-commerce customers and the perception of the relationship with such brands. Therefore, this dissertation consists of 5 scientific articles, besides an introductory chapter and the conclusions referring to the research. Thus, the theoretical framework chapter is composed of three interdependent systematic literature reviews, which present bibliometric analyses of the international literature on e-commerce marketing, relationship marketing, and brand personality, variables explored by the research. Then, an instrument was adapted regarding the perception of the relationship with e-commerce brands, which was based on a survey with 416 respondents, and an instrument was developed regarding e-commerce brand personality, which had 240 participants. In this sense, this research comprises an instrumental and descriptive character with a cross-sectional time frame, employing a multi-method approach with the combination of quantitative and qualitative techniques. The relationship scale had 13 items included in 3 factors. In turn, the brand personality scale presented 10 items, which composed 3 factors as well. Evidence of exploratory, confirmatory, reliability, and content validity were obtained for both scales. It is expected that the results of this study will allow a deeper understanding of e-commerce consumers' perception of brand personality and relationship, as well as the improvement of the online consumer experience and

    the development of brand positioning and CRM strategies consistent with the potential of e-commerce.

Tesis
1
  • Denise Santos de Oliveira
  • Willingness to Pay Premium Price: influence of magnitude and delay of informational and utilitarian reinforcements

  • Líder : RAFAEL BARREIROS PORTO
  • MIEMBROS DE LA BANCA :
  • RAFAEL BARREIROS PORTO
  • ELUIZA ALBERTO DE MORAIS WATANABE
  • JORGE MENDES DE OLIVEIRA CASTRO NETO
  • CRISTIANO COELHO
  • VALTER DA SILVA FAIA
  • Data: 01-jul-2022


  • Resumen Espectáculo
  • Identifying the factors that influence the consumer's willingness to pay a price premium is an interest of managers and researchers in the field of marketing. This identification makes it possible to increase consumer surplus and, consequently, company results. Studies investigated the impact of the consumer's demographic characteristics, attitudes and psychological processes on this disposition, disregarding the influence of situational variables, such as the reinforcements obtained by the consumer in past experiences. Operant Behavioral Psychology shows that these reinforcements influence subsequent choices, varying in their magnitude and the time they are made available to these consumers. Still, the consumption scenario can signal the magnitude and time in which the reinforcers would be available to the consumer. In this sense, this thesis aims to investigate the impact of the magnitude and delay of reinforcements signaled by the product category and the brand on the consumer's willingness to pay a price premium. The investigation is carried out from three linked experimental studies developed in different consumption scenarios based on the number of available options. Study 1 aimed to investigate the impact of the magnitude and delay of reinforcements signaled by the product category and the brand on the consumer's willingness to pay a price premium in a scenario lacking options for choice. The results obtained motivated the following studies, carried out in scenarios with available options. Study 2 investigated the impact of the magnitude of reinforcements signaled by product category and brand on willingness to pay a price premium, including five categories and three brands for participants to choose from. Study 3 investigated the impact of the magnitude and delay of reinforcements signaled by the brand on the willingness to pay a price premium in two purchase configurations: the first without presenting the average market price of the product category to the participant (repeating the systematic of Studies 1 and 2), and the second with this information being presented. As a whole, this thesis shows that consumers are more willing to pay prices premium for: (1) brands with a greater magnitude of reinforcements in any number of options offered, with a slightly greater willingness to pay in the condition without options; (2) brands with a lower magnitude of reinforcements, provided that the consumer has many options available and a reference to the average market price; and (3) product categories with a lesser magnitude of reinforcements in any number of options offered. Furthermore, (4) consumers are more willing to pay a price premium for the short delay of the reinforcements and (5) less willing to pay for brands with medium magnitude of reinforcements in scenarios with available options, mainly when the delays for receiving the goods are extended. The studies reveal conditions to leverage consumer willingness to pay a price premium for brands, providing greater consumer surplus and improved company performance measures.

2
  • Erica de Aguiar Botelho
  • Resistance to Change, Organizational Support, Organizational Commitment and Psychological Ownership: a multilevel research

  • Líder : FRANCISCO ANTONIO COELHO JUNIOR
  • MIEMBROS DE LA BANCA :
  • PEDRO MARQUES-QUINTEIRO
  • CAIO CESAR DE MEDEIROS COSTA
  • FRANCISCO ANTONIO COELHO JUNIOR
  • GARDENIA DA SILVA ABBAD
  • THIAGO GOMES NASCIMENTO
  • Data: 27-jul-2022


  • Resumen Espectáculo
  • Change management literature shows that, although resistance to change is a widely used expression, there is still a lack of studies investigating factors which influence it. Thus, this research had the purpose of developing a resistance to change model, considering the influence of organizational support, organizational commitment, and psychological ownership perceptions, in a multilevel, atitudinal and organizing perspective. A theoretical multilevel hypothesized model was proposed and empirically tested in the federal institutions of higher education context, having the case files circulation routines as object of change, and considering the Eletronic Information System (SEI) as their artifact. Adopting a mixed-method approach, data were collected in three federal universities, through documents, interviews, focus groups and surveys. Two quantitative studies were conducted using descriptive and inferential statistical analyses, including exploratory factor analysis and multilevel modeling. A complementary qualitative step was carried out using content analysis with 26 a priori-defined categories. As research results, the change selected as object of study was characterized, proving the role of SEI as an artifact that promotes continuous changes in routines as well as the interdependence and the reflective potential of their participants. From the first quantitative study (N = 743), evidences of validity of the scales for the empirical context of the research were exposed: attitudes toward change (3 factors), perception of organizational support (2 factors), organizational commitment (5 factors), promotive psychological ownership (3 factors) and preventive psychological ownership (unifactorial). The multilevel model components were also characterized, highlighting the examples of the multidimensionality of the attitudes toward changes in the organizational context and the emergence of predictive constructs for the group level. From the second quantitative study (N = 699, J = 99, n = 7,06), 3 multilevel empirical models were confirmed through multilevel modeling: affective resistance to change model, cognitive resistance to change model and behavioral resistance to change model. Intralevel direct effects, cross-level direct effects and cross-level interaction effects were observed and the differentiation of these effects for the distinct dimensions of resistance to change was verified. It is worth noting that individual level performance management practices and group level accountability showed negative direct effects on all the dimensions of resistance to change. Therefore, this research allowed the development of a resistance to change model characterized as a negative valence attitude which receives, simultaneously in different levels of analysis and differently in its affective, cognitive, and behavioral dimensions, the influence of individual/organizational bonds perceptions, recognizing changes described as organizing and generated by organizational routines. Theoretical, methodological, and managerial implications were presented as possible research contributions and future research directions were provided for the deepening of knowledge on this subject.

3
  • BARBARA NOVAES MEDEIROS
  • The faces of silence that echo over trans existences in the socio-organizational context

  • Líder : MARCUS VINICIUS SOARES SIQUEIRA
  • MIEMBROS DE LA BANCA :
  • ELOÍSIO MOULIN DE SOUZA
  • GISELA DEMO FIUZA
  • LUIZ ALEX SILVA SARAIVA
  • MARCUS VINICIUS SOARES SIQUEIRA
  • TATIANE PASCHOAL
  • Data: 09-ago-2022


  • Resumen Espectáculo
  • The present work aims to analyze the faces of silence that echo over trans existences in the socio-organizational context and how they react in order to combat challenges, impasses and possible transphobias. In order to broaden the scope of the research and break it down into specific practices, specifically, the following specific objectives were outlined: 1) to analyze the discursive constructions of trans people in order to identify signs of silence and transphobia experienced in the social, hetero-cis-normative context, from the standards of gender, sexuality and corporeality; 2) to analyze the discursive constructions of trans people in order to identify signs of silence and transphobia experienced in the context of the institutions of the Family, School, Church and State; 3) to analyze organizational policies and practices that aim to normalize and organize worker behaviors, based on the statements of trans people, in order to identify signs of silence and transphobia; 4) to analyze the statements of trans people about diversity in view of the social responsibility of organizations, in order to identify signs of silence and transphobia; 5) to apprehend how trans people appropriate silence, (re)exist, resist and reinvigorate themselves in the socio-organizational context, in order to combat challenges, impasses and possible transphobic acts. It is assumed that silences and transphobias appear in faces that echo on trans people – cross-dressers, transsexuals and transgender people – with different effects in the hostile and not very inclusive socio-organizational context. However, it is intriguing to know that there is a lack of studies and researchers that focus on the subject. In the research carried out, no broad study was found that established a dialogue between the faces of silence and the transphobias experienced by trans people in the socio-organizational context, exploring issues such as the bundles of power that permeate the hegemonic organizational narratives, in order to understand how trans people react to these imposed challenges. Organizational Studies cannot silence this issue. Therefore, a critical queer and post-structuralist approach was chosen to undo the functional view that regulates behavior and conduct in organizations, in addition to producing truths about excluding perspectives. As the operationalization of the research, a qualitative approach was chosen with 23 in-depth semi-structured interviews, analyzed based on the assumptions of Foucault's discourse analysis, in dialogue with other queer and post-structuralist authors, such as Butler, Louro and Miskolci, among others who dialogue with these issues in the field of Organizational Studies. The participants were chosen according to the construction of the network of voluntary collaboration with the research, through the snowball approach. The research results indicate that there are signs of silences and transphobias experienced by trans people in the social, hetero-cis-normative context, under the influence of Family, School, Church and State institutions, which shape, through devices of power and knowledge, the standards of gender, sexuality and corporeality to be followed; and, in the organizational context, they act from organizational policies and practices that silence trans people at work by denying the difference and not valuing their existence. Thus, the practices of diversity in organizations do not always occur in a way that is embedded in social responsibility, due to the instrumentalization of its social nature. Considering the barriers that are imposed and that prevent the recognition of trans people in the socio-organizational context, silence represented for them the possibility to (re)exist, resist and reinvigorate themselves in this context in order to combat challenges. The passage from silence to voice is also an ally in this struggle for new socio-organizational agendas. In this way, this research contributed to practical, social, cultural, academic and methodological issues gaining new translations in contemporary times. New ways are opened to break the cycle of invisibility and silence around trans people. 

4
  • ELIANE ALMEIDA DO CARMO
  • Proposition of a theoretical model and skills measurement to act and lead virtual teams
  • Líder : GARDENIA DA SILVA ABBAD
  • MIEMBROS DE LA BANCA :
  • GARDENIA DA SILVA ABBAD
  • ELAINE RABELO NEIVA
  • KATIA ELIZABETH PUENTE PALACIOS
  • LARA BARROS MARTINS
  • LUCIANA MOURAO CERQUEIRA E SILVA
  • Data: 23-ago-2022


  • Resumen Espectáculo
  • The main objective of this thesis is to propose a new model of organization of categories of work skills in virtual teams, and two scales of skills built from the literature of virtual teams and a training program for these skills. Four studies were carried out to achieve the proposed general objective. The first study is an integrative literature review, which synthesizes and analyzes the findings on work skills in virtual teams, as well as proposes adjustments to an existing skill category model. The second study qualitatively evaluates a training program through systemic training evaluation models and the Logic Models (ML) tool, which contributed to demonstrating the relationships between the program's components and variables. The third study evaluates the quality of the instructional design of the program, through evaluations of 14 judges, and the support of an evaluation script, confronting these aspects with theory, instructional principles and the literature on working skills in virtual teams. Finally, the fourth study used a mixed design to build and investigate validity evidence of two virtual teamwork skills scales (one for leader and one for teleworkers), which were based on the evaluated training program and on the skills studies working in virtual teams. The results showed that teamwork skills can be reorganized into five categories (task and team communication, intra-team trust, collaboration and sharing, diversity and conflict management, and autonomy and leadership sharing), most in line with the findings current empirical studies (2015-2022). The training program evaluated was relevant for the adaptation of virtual workers in the period of the pandemic, the contents were useful and greater satisfaction and productivity was perceived, from its realization. However, the training designs do not favor the achievement of the objectives at the level of the graduate's behavior. The evaluation of training was relevant to identify the skills trained in virtual teams in the context of the pandemic and to build the items of the scales. The instruments showed good levels of evidence of validity and can help to assess the impact of training, identify skills of leaders and teleworkers of virtual teams, as well as guide other training courses. This thesis advances the literature on virtual team skills, instructional design and training evaluation.

5
  • FELIPE VILHENA ANTUNES AMARAL
  • Portfolio Optimization with Financial and Social-Environmental Objectives: A Methodological Proposal for Managing Impact Investment Portfolios

  • Líder : IVAN RICARDO GARTNER
  • MIEMBROS DE LA BANCA :
  • IVAN RICARDO GARTNER
  • VICTOR RAFAEL REZENDE CELESTINO
  • GIOVANY DE JESUS MALCHER FIGUEIREDO
  • PHILIPP EHRL
  • TITO BELCHIOR SILVA MOREIRA
  • Data: 26-ago-2022


  • Resumen Espectáculo
  • The main result of this study was the proposal and test of a new methodology for the management of investments made with the purpose of generating financial

    returns and socio-environmental impact, bringing as a contribution the improvement of allocative efficiency for the management of this asset class by incorporating the benefits of diversification in its analytical tool, a practice already known by traditional portfolio managers, as well as the reduction of risks due to the learning effect. Thus, the objective of the present work was the proposal for a new methodology for impact investment portfolios selection. This methodology investigates ways to use available scientific evidence and it explores the effects resulting from the interdependencies of the combined results generated by each of the investment alternatives. Due to the scarcity of similar studies in the literature and the rare use of rigorous methods for implementing impact investments, this study, therefore, fills a gap to develop the theme of sustainable finance, whose relevance has been gaining importance over the last decades, as well as it illustrates the application of the methodology in order to positively impact management decisions in this area. The methodology developed was based on a multiobjective and multiperiod optimization model to measure the efficient frontier and select the portfolio according to the decision maker’s preferences. In addition, this study investigated a methodology, relying on the use of Bayesian meta-analysis algorithms, for the treatment and consolidation of the social and environmental impact estimates of investments, that were previously obtained by experimental and quasi-experimental methods or assessed by an expert’s opinion. The proposed model was applied in the selection of impact portfolios at the BNDES, using multi-objective genetic algorithms, concluding that, according to the objectives pursued, the institution's effective allocations in the sample period are Pareto efficient. However, the study identified allocative changes that have the potential to maximize the impact on job creation and increase company revenues, dimensions in which robust empirical evidence resulting from BNDES financial support was found.

6
  • Girley Vieira Damasceno
  • BUDGETARY GOVERNANCE AND THE APPROVAL OF FISCAL RULES IN BRAZIL: DETERMINANT FACTORS AND THE ROLE OF STAKEHOLDERS IN IMPLEMENTATION OF THE SPENDING CEILING

  • Líder : DIEGO MOTA VIEIRA
  • MIEMBROS DE LA BANCA :
  • DIEGO MOTA VIEIRA
  • ADALMIR DE OLIVEIRA GOMES
  • PAULO CARLOS DU PIN CALMON
  • PEDRO CARLOS RESENDE JUNIOR
  • PEDRO LUIZ COSTA CAVALCANTE
  • Data: 30-ago-2022


  • Resumen Espectáculo
  • Budgetary governance comprises the rules, regulations and practices that govern the preparation, approval and execution of public budgets and involves the capacity of government and parliament, politicians, and bureaucracy to conduct an effective process of prioritizing policies and efficiently allocating the resources of the public. Research on public budget focuses mostly on the budget execution of public expenditure and the observed fiscal outcomes. Thus, considering that the governance of the process and the behavior of agents to create, reform or extinguish budget rules has not yet been much explored, the research aimed to evaluate the role of key stakeholders and the determinant factors for the approval of institutional changes in the budget governance structure adopted in Brazil in the 1988 Constitution. The institutional advances and gaps in the budget governance structure and, more specifically, the rescue of the idea of limiting primary expenditure, resulting in the approval of the spending ceiling in 2016, constitute the empirical object of the investigation undertaken. A qualitative approach was adopted, with the use of content analysis as an analytical technique, to assess the role played by the key stakeholders, whether willing to threaten or cooperate, in the approval of changes in the current budgetary governance structure and the determinant factors that guided the institutional choices carried out. The studies were organized in the format of scientific articles that, despite presenting their own structures, are interdependent and complementary to the research conducted. Two articles reviewed the literature on the subject and three theoretical-empirical articles addressed the dimensions of the budgetary governance structure adopted in Brazil, the rescue of the idea of limiting primary expenditure and the implementation of the spending ceiling in the federal government. Chapter 2 reviewed the articles published in Brazil on public budget. The results showed an increase in research on the subject in the period, with a predominance of quantitative studies and the use of descriptive statistics in the analyses undertaken. The studies reviewed focused mainly on the behavior of public spending, with an analysis of social expenditures. In another review, the results presented in Chapter 3 showed that the studies that evaluated the effects of the budgetary governance structure adopted were predominant, primarily by the analysis of numerical fiscal rules, in which the rules established determine the behavior of the actors who participated in the public resource allocation process.

    In the case of determinants, fiscal crises and pressures from international organizations were the most recurrent ones. The analysis of the budgetary governance structure adopted in Brazil, carried out in Chapter 4, comprising the dimensions (i) numerical fiscal rules, (ii) multi-year budgeting, (iii) budgeting procedures, (iv) independent bodies, and (v) transparency, participation, and accountability, showed advances in the regulation of constitutional articles, but also practical and normative gaps in some dimensions. Chapter 5 assessed the role played by stakeholders in three attempts to implement a spending ceiling for the federal primary expenditure in 2005 and 2016. A model was adapted to identify stakeholders with five clusters: guardians, spenders, priority setters, controllers, and legitimaters. The results of the comparative analysis pointed out that the potential to threaten or cooperate of the stakeholders changed over the years and that the willingness to cooperate, together, of the priority setters and legitimators was determinant for the approval of the spending ceiling in 2016. Finally, Chapter 6 analyzed the process of preparation, discussion, and approval of the spending ceiling for the federal primary expenditure, called the New Fiscal Regime. The results of the analysis showed that the events preceding the presentation of the proposal and the political, economic, historical, and social context experienced in Brazil in 2016 contributed significantly to the decisions made in the political instance that approved a rule that limited the power to spend for 20 years. The political and fiscal crises opened the window of opportunity to rescue the idea of limiting the expansion of government primary spending and approve a rule that did not cut spending immediately but was even more rigid in the long term than previous attempts. The limitations of the studies, suggestions for future research, as well as the theoretical contributions of the research conducted and practical implications for the management of public finances were listed at the end of each chapter.

7
  • Mayra Monteiro Viana
  • AS DIMENSÕES DA CIDADANIA ALIMENTAR: UMA ABORDAGEM ORIENTADA PARA O CONSUMIDOR

  • Líder : SOLANGE ALFINITO
  • MIEMBROS DE LA BANCA :
  • ELUIZA ALBERTO DE MORAIS WATANABE
  • MARCELO DE REZENDE PINTO
  • Patrick Elf
  • Rosires Deliza
  • SOLANGE ALFINITO
  • Data: 14-sep-2022


  • Resumen Espectáculo
  • Individuals' food choices impact the planet and society, but only a portion of consumers is concerned with food-related aspects. Food citizenship emerges when people mobilize to access healthy, sustainable, and fair food. This phenomenon is an exercise of rights and duties regarding the food system, which enables movements and initiatives that mitigate individual concerns about problems from traditional models of food access. The present thesis, composed of three complementary studies presented in the structure of papers, contributes to understanding food citizenship at the individual level, i.e., as consumer behavior. In the Study 1, a measure of food citizenship is developed and tested with Brazilian consumers (n=329), with exploratory factor analysis, adding empirical insights into the studied behavior. In the Study 2, the behavioral change model based on information, motivation, and skills (IMB model) was used to support the search for factors that determine food citizenship in individuals. This exploratory investigation implemented a projective technique with consumers (n=207) previously introduced to the concept of food citizenship. In the Study 3, the same model (IMB model) allowed us to understand the antecedents of the individual's participation in a productive arrangement mobilized by food citizens: the Community-Supported Agriculture (CSA). There were 17 in-depth interviews, which generated a descending hierarchical classification for each of the constructs of interest - information, motivation, and behavioral skills. The results revealed that the factors of Actions and Beliefs (Study 1) compose the food citizenship measure with 15 items. Those factors allowed the investigation of some meaningful relationships, demonstrating the potential of the scale for future research. In addition, we explored the 34 variables (Study 2) that integrate the information, motivations, and behavioral skills determining food citizenship, and the 15 variables (Study 3) that precede the participation of individuals in a Community-Supported Agriculture (CSA), both within the scope of the three constructs of the IMB model. Theoretically, this research contributes to advancing the understanding of food citizenship at the consumer level and expands the use of the IMB model in the food context. This behavioral change model is promising not only to explain behaviors but also to support intervention proposals. From a managerial and social perspective, there are contributions to public policies and food citizenship movements or initiatives, as the studies increase the understanding of engaging more people in their purposes. Finally, providing an overview of the studies and future paths, two unified models are outlined, and a research agenda with 20 questions to be studied, under six different themes, is presented.

8
  • Daniel Tavares de Castro
  • Studies about Retail Payment Instruments

  • Líder : IVAN RICARDO GARTNER
  • MIEMBROS DE LA BANCA :
  • IVAN RICARDO GARTNER
  • CARLOS ROSANO PENA
  • PAULO ROBERTO BARBOSA LUSTOSA
  • OSVALDO CANDIDO DA SILVA FILHO
  • THIAGO CHRISTIANO SILVA
  • Data: 26-sep-2022


  • Resumen Espectáculo
  • The thesis is made of four studies about retail payments. With the objective of suggesting a research agenda about retail payments, the thesis also presents a bibliometric analysis of the literature. We analyzed and classified 93 papers published from 1995 to 2021, identified through the keywords "retail payments". A major part of the studies is empirical, quantitative and has determinants of usage or choice of payment instrument, specific attributes of payment instrument or industrial organization as their object. Their scope is mainly only one developed country, their focus is cash and cards and analyze short periods of up to 2 years. They use survey, payment diaries or regulators data, employ statistical, econometric, or multivariate analysis and employ logit and its variations as their technique. There is a lack of studies involving emerging countries or a broader sample of countries, long term analysis, alternative techniques such as the ones of machine learning or simulations, data on real transactions and recent instruments such as mobile or fast payments. Fulfilling some of these gaps, the objective of the second study is to identify determinants of usage of electronic and fast payments, through a dynamic panel data analysis with a wider sample of countries from 2005 to 2020. Countries with a higher proportion of older people in the population tend to use more electronic and fast payments, although the level of past use is the most important determinant of present use. The third study also tries to fulfill some of the gaps, with the objective of identifying determinants of choice of electronic payments employing a multilevel logit regression and machine learning algorithms for prediction, using data form a survey with 1,519 Brazilians in 2019. Results show that male payers, with higher age and income, more educated, living in the Southern and South-eastern regions of Brazil, having current or payment accounts, and with previous experience in mobile purchases, are more likely to choose electronic payment instruments. The probability of choosing these instruments is higher in payments of greater value, made on term or in instalments and for the purchase of durable goods. With regulatory changes related to payments and with the implementation of new payment instruments, these results can be of interest to market participants, subsidizing investment decisions in infrastructure, technology, and marketing necessary to stimulate the use of electronic instruments, and to regulators, subsidizing policies aiming at the electronization or implementation of new instruments.

9
  • Marizaura Reis de Souza Camões
  • BACKGROUND AND INTERVENTIONS FOR WORK ENGAGEMENT IN THE BRAZILIAN FEDERAL PUBLIC ADMINISTRATION
  • Líder : ADALMIR DE OLIVEIRA GOMES
  • MIEMBROS DE LA BANCA :
  • JOÃO ABREU DE FARIA BILHIM
  • ADALMIR DE OLIVEIRA GOMES
  • DIEGO MOTA VIEIRA
  • GABRIELA LOTTA
  • RONALDO PILATI RODRIGUES
  • Data: 29-sep-2022


  • Resumen Espectáculo
  • Work engagement is a construct of the organizational behavior field and has been studied by different knowledge fields, including public administration. Work engagement involves a positive, fulfilling, work-related state of mind characterized by vigor, dedication, and absorption. It is currently considered one of the most robust predictors of individual performance at work. Low engagement, in turn, is a predictor of illness and turnover in organizations. Assuming the premise of the work engagement concept relevance in the public context, this thesis was motivated by two research questions: what influences civil servants' work engagement in public organizations? And how is it possible to increase the civil servants' work engagement in these organizations? To answer them, four objectives were defined: i. explore the theme of work engagement through an analysis of national production to understand the Brazilian context state of the art, especially in the public sector; ii. to identify the variables that affect the work engagement of Brazilian federal civil servants, based on the perception of specialists and the civil servant’s life stories; iii. identify possibilities of work engagement intervention - considering the literature findings and listening to specialists and civil servants; and iv. running experiment to verify the work engagement interventions effect. To achieve the objectives, the thesis was built by articles, being one theoretical, two qualitative studies, and an experiment, using as research methods, respectively, systematic review, focus groups, life stories, cognitive mappings, and vignettes. The thesis mapped the Brazilian state of the art in studies and highlighted relevant gaps to be filled; confirmed the relevant antecedent’s presence in the scientific production and mapped specific variables of the Brazilian context, such as the continuity of projects; tested the Job Demands-Resources (JDR) model in the Brazilian public sector context, highlighting important hindrance demands and resources in the work engagement and disengagement cycles. In addition, the thesis proposed a set of managerial interventions aimed at increasing work engagement, such as, for example, reducing investment in individual performance appraisal and expanding the emphasis on measuring project results and using it as a criterion for promotion in the public sector. The studies thesis results also allowed the formulation of a broad research agenda to be developed in the national context.

10
  • Claudio José Oliveira dos Reis
  • AVALIAÇÃO DA CRIAÇÃO (DESTRUIÇÃO) E APROPRIAÇÃO (DESAPROPRIAÇÃO) DE VALOR PÚBLICO EM PARCERIAS PÚBLICO-PRIVADAS
  • Líder : PATRICIA GUARNIERI DOS SANTOS
  • MIEMBROS DE LA BANCA :
  • PATRICIA GUARNIERI DOS SANTOS
  • SOLANGE ALFINITO
  • ALKETA PECI
  • SANDRO CABRAL
  • STEPHEN P. OSBORNE
  • Data: 31-oct-2022


  • Resumen Espectáculo
  • Public-private partnerships (PPPs) are long-term contractual arrangements between public authorities and private partners that place private actors in a key position to provide public goods and services. Governments then have implemented PPPs worldwide as an alternative to the traditional public provision to increase the performance of their public service delivery. However, considering that PPPs' performance may be controversial/mixed, public administration and management (PAM) scholars have posited that a need exists to examine the real performance advantages of PPPs, namely the understudied social-based performance. This is because PPP studies have extensively investigated public value creation and appropriation concerning public services delivered strictly by the government and public-private interactions. Nonetheless, PPP studies often focus on value for money and economic performance criteria. In such a context, the first portion of this research, a conceptual paper, begins by examining how public value can be created and appropriated in PPP settings and how public value mechanisms can influence these phenomena, focusing on PPP social outcomes. Considering that the literature lacks an integrated and structured analytical framework to assess such phenomena, this study fills this gap by offering a public value creation and appropriation framework regarding PPP settings. The second portion of this research, an empirical paper, operationalises such a conceptual framework to empirically investigate how PPP projects can achieve high or low social benefits/impacts through different configurations of conditions. It thus explores how public value creation (destruction) and appropriation (misappropriation) can occur in public-private arrangements as a consequence of such configurations of conditions. For doing so, this empirical study adopts fuzzy-set qualitative comparative analysis (fsQCA) to unveil these configurations using a multiple-case comparative study of 24 Brazilian PPP projects, encompassing exemplary cases with qualitative evidence of success and failure. Our findings thus reveal how multiple logics of configurations combine different conditions for achieving high or low public value outcomes through distinct paths. Overall, this doctoral thesis makes theoretical contributions by offering a structured theoretical framework for assessing public value creation (destruction) and appropriation (misappropriation) in PPP settings and adding some nuances to the ongoing debate concerning such phenomena. Finally, as practical implications, these research findings also highlight how policymakers and public/private sector managers can successfully set up PPP arrangements by considering alternative paths associated with high public value outcomes and avoiding low public value ones.

11
  • JESSICA ELOISA DE OLIVEIRA
  • Strategies and political resources used by defense coalitions in the national policy on biodiversity and forests between 2012 and 2021
  • Líder : DIEGO MOTA VIEIRA
  • MIEMBROS DE LA BANCA :
  • DIEGO MOTA VIEIRA
  • TOMAS DE AQUINO GUIMARAES
  • MAURO GUILHERME MAIDANA CAPPELLARO
  • LIA DE AZEVEDO ALMEIDA
  • SUELY MARA VAZ GUIMARÃES DE ARAÚJO
  • Data: 31-oct-2022


  • Resumen Espectáculo
  • The objective of this thesis is to analyze how the mobilization dynamics and exploration of resources performed by advocacy coalitions and its stakeholders affected the political process of the national green agenda subsystem in the period between 2012 and 2021. In order to achieve this objective, a qualitative research has been carried out, whose investigation strategy was the case study of Brazilian green agenda subsystem, which includes flora and fauna protection and biodiversity conservation. The data were collected by means of documents and interviews. In total, 41 stenographic reports from public hearings of National Congress between 2012 and 2021 were coded and analyzed, in addition to general reports, media articles, laws, regulatory decrees, ordinances, draft bills and their remarks regarding the green agenda. The interviews were carried out with 17 key players from the Brazilian green agenda subsystem. The data were analyzed via content analysis. The theoretical models that supported the study were the Advocacy Coalition Framework (ACF) and stakeholders analysis. The results depicts that 143 organizational stakeholders actively participated of the political process of the subsystem, the majority classified as discretionary stakeholders, behaving as contributors and legitimizing actors. Definitive stakeholders are the most influential under the subsystem and act as agenda definers, regulators and/or controllers. The four subsystem’s defense advocacy coalitions – enlightened technocrats, social environmentalists, modern developmental actors, traditional developmental actors – dispute these stakeholders. The coalitions with the most definitive stakeholders achieved dominion under the subsystem. In phase 1 (Dilma administration), the subsystem dominion was divided between social environmentalists and modern developmental actors. In phase 2 (Michel Temer administration), the modern developmental actors take control. In phase 3 (Jair Bolsonaro administration), the traditional developmental actors are the dominant advocacy coalition. Formal legal authority was identified as the most important resource of the subsystem. The coalitions mobilized the remained subsystem’s resources in order to influence the stakeholders in possession of formal legal authority. All resources proposed by ACF were used by advocacy coalitions and three new were identified on research: judicialization, media and international community support. Different strategies were applied by advocacy coalitions of the subsystem to influence the political process by means of resources. Political resources were mobilized collectively by coalitions, usually to access a resource it was necessary to use others resources in the subsystem.

12
  • Anderson Jorge Lopes Brandão
  • The State on digital Era: policy instruments coerciveness and directness effects on federal public services maturity

  • Líder : CARLOS DENNER DOS SANTOS JUNIOR
  • MIEMBROS DE LA BANCA :
  • CARLOS DENNER DOS SANTOS JUNIOR
  • ADALMIR DE OLIVEIRA GOMES
  • VICTOR RAFAEL REZENDE CELESTINO
  • TERESA CRISTINA JANES CARNEIRO
  • PEDRO JACOME DE MOURA JUNIOR
  • Data: 16-dic-2022


  • Resumen Espectáculo
  • The maturity of electronic government in public services has a variability that is not yet sufficiently clarified. Studies on implementation factors have pointed out technological and organizational variables for the success of electronic government initiatives and have recently begun to be used to explain maturity levels. However, electronic government literature is criticized for not considering political dimension, thus disregarding important influences of the government context. This thesis uses the literature of government instruments to study the maturity of electronic government of 1,527 federal public services from official secondary data collected by ENAP. The policy instruments coerciveness and directness affect the maturity of public services. The research is quantitative, with logistic and multinomial regressions, plus an ordinal regression using partial proportional odds and partial continuation ratio models. Six hypotheses are tested, as well as a hypothesis about the global or local scope of the effect of variables on maturity levels. Implementation factors related to the impedance of barriers, induction of facilitators and the institutional logic of the centrality of the user, as well as the coerciveness and directness of government instruments on the maturity of electronic government were studied. It has been confirmed that implementation variables affect maturity, especially the positive effect of the user-centric institutional logic, and the negative effect of impedance. The directness of government instruments has a negative effect on maturity level, almost as much as the impedance variable. Coerciveness has a positive effect on maturity level. Medium coerciveness affects maturity levels positively, more than high coerciveness. Theoretically, the thesis extends the electronic government literature by proposing that medium coerciveness and directness impact maturity levels of public services. The thesis also contradicts some theoretical conjectures about the local or global range of the variable effects on maturity level. The results can assist national digital government policies as they establish political criteria for evaluating electronic government maturity in public services.

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